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Alfabet Enterprise Architecture Management vs iServer comparison

Software AG and Orbus Software are both solutions in the Enterprise Architecture Management category. Software AG is ranked #13 with an average rating of 7.0, while Orbus Software is ranked #7 with an average rating of 8.4. Software AG holds a 2.5% mindshare in AM, compared to Orbus Software’s 4.7% mindshare. Additionally, 100% of Software AG users are willing to recommend the solution, compared to 85% of Orbus Software users who would recommend it.
Alfabet Enterprise Architec...
Read 3 Alfabet Enterprise Architecture Management reviews
  • 760 Views
  • 519 Comparison Views
100% willing to recommend
iServer
Read 18 iServer reviews
  • 2,339 Views
  • 979 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iServer and Alfabet Enterprise Architecture Management provide enterprise architecture solutions. iServer typically excels in affordability and support, while Alfabet stands out with its extensive features for those who value capability over cost.

Features: iServer is known for its ease of use and customizable options allowing organizations to tailor their systems to specific needs. Its flexible interface supports various architectural models. Alfabet offers advanced features with comprehensive integration capabilities, robust modeling power, and detailed architecture management.

Ease of Deployment and Customer Service: iServer ensures a smoother deployment process, aided by effective and responsive customer service, which facilitates quick adaptation and fewer disruptions. Alfabet's deployment process may be more intricate, requiring additional time and support, but professional service assists in navigating complex implementations.

Pricing and ROI: iServer is often more affordable, providing higher ROI through lower setup costs, making it suitable for cost-conscious organizations. Alfabet demands a higher initial investment, yet offers strong ROI for those leveraging its extensive feature set.

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To learn more, read our detailed Alfabet Enterprise Architecture Management vs. iServer Report (Updated: March 2025).
Buyer's Guide
Alfabet Enterprise Architecture Management vs. iServer
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfabet Enterprise Architec...
Ranking in Enterprise Architecture Management
13th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
 

Mindshare comparison

As of April 2025, in the Enterprise Architecture Management category, the mindshare of Alfabet Enterprise Architecture Management is 2.5%, up from 2.3% compared to the previous year. The mindshare of iServer is 4.7%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

AlanJackson - PeerSpot reviewer
Great taxonomy support but raw business processing should be upgraded
Alfabet is not just a technology tool, it's also a business tool. And if a decision's made without the business involved, then Alfabet will not be in a position to deliver anything more than support for enterprise architect drawings and solutions drawings. It has to be the business. If you do that, it works well. If you don't and I've had the experience where they haven't evolved a business, then it just becomes a tech tool that the business doesn't care about. The stigma of having an environment that was so delayed in the maintenance caused lots of finger-pointing within the organization of who was right and who was wrong. It took a considerable period of time to move people past that point to actually look at it as a business tool supported by the technology team. I rate the solution seven out of 10.
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Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The taxonomy support across all the phases is the most advantageous feature."
"The initial setup was straightforward. It takes two to three days to set up the environment. One person was able to handle the implementation."
"The most valuable features of this solution are its customizability, and flexibility in the configuration."
"This flexibility is the most helpful part in the standard version."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Tech support is very responsive. They solved issues within a prompt response time."
"Good and effective reporting features, which help in decision making."
"The initial setup is easy."
"The solution is easily modified to suit your needs."
"iServer has valuable features for workflow and document management."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
More iServer pros
 

Cons

"The user experience, the layout and the different technologies behind the presentations are a bit old. These need to be updated. They should focus on web development. It's simply not supporting the current user experience guidelines."
"The product is not great at implementing security frameworks across an end-to-end supply chain."
"We would like to see the visualization of assets, as well as artificial intelligence techniques to assist us in making our decisions."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The product is more expensive than Spark."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There are other solutions out there that have a better user interface."
"Cannot see which activities are control activities."
"Requirements management needs to be improved."
"It definitely needs help to improve the visual aspect of the solution."
More iServer cons
 

Pricing and Cost Advice

Information not available
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
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845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Government
10%
Insurance Company
8%
Educational Organization
35%
Financial Services Firm
12%
Government
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Alfabet Enterprise Architecture Management?
The taxonomy support across all the phases is the most advantageous feature.
See all answers
What needs improvement with Alfabet Enterprise Architecture Management?
The ability for Alfabet to acknowledge use cases that are specifically business-based and not technology-based and better integrate those process designs across the spectrum could be improved. The ...
See all answers
What is your primary use case for Alfabet Enterprise Architecture Management?
I work for a systems integrator and we are end users. Organizations using this product are enterprise-size, our largest customer has 30,000 users. One customer had use cases built on sourcing raw m...
See all answers
What do you like most about iServer?
iServer has valuable features for workflow and document management.
See all answers
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
See all answers
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
See all answers
 

Comparisons

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LeanIX vs Alfabet Enterprise Architecture Management
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BiZZdesign HoriZZon vs Alfabet Enterprise Architecture Management Logo
BiZZdesign HoriZZon vs Alfabet Enterprise Architecture Management
Compared 35% of the time
MEGA HOPEX vs Alfabet Enterprise Architecture Management Logo
MEGA HOPEX vs Alfabet Enterprise Architecture Management
Compared 15% of the time
Sparx Systems Enterprise Architect vs Alfabet Enterprise Architecture Management Logo
Sparx Systems Enterprise Architect vs Alfabet Enterprise Architecture Management
Compared 8% of the time
More Alfabet Enterprise Architecture Management Competitors
LeanIX vs iServer Logo
LeanIX vs iServer
Compared 26% of the time
OrbusInfinity vs iServer Logo
OrbusInfinity vs iServer
Compared 17% of the time
Sparx Systems Enterprise Architect vs iServer Logo
Sparx Systems Enterprise Architect vs iServer
Compared 16% of the time
ARIS BPA vs iServer Logo
ARIS BPA vs iServer
Compared 11% of the time
BiZZdesign HoriZZon vs iServer Logo
BiZZdesign HoriZZon vs iServer
Compared 9% of the time
More iServer Competitors
 

Product Reports

Buyer's Guide
Enterprise Architecture Management
March 2025
Alfabet Enterprise Architecture Management reportDownload Alfabet Enterprise Architecture Management product report
Buyer's Guide
Enterprise Architecture Management
March 2025
iServer reportDownload iServer product report
 

Overview

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. You can describe complex IT systems in terms of their business, application, information and technical layers, and develop standards for change. Build the foundation for business-IT transformation with an accurate, real-time picture of the IT landscape, including all applications and technologies, the inter-relationships between them, the information they exchange as well as the business organizations and processes they support.

Software AG

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software
 

Sample Customers

Metro Bank, Credit Suisse
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Buyer's Guide
Alfabet Enterprise Architecture Management vs. iServer
March 2025
Free Report: Alfabet Enterprise Architecture Management vs. iServer
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We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.