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Alfabet Enterprise Architecture Management vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
iServer is scalable for diverse organizations, efficiently supporting teams of various sizes, with minimal performance concerns affecting scalability.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
iServer's features include process modeling, Microsoft Office integration, customization, and SharePoint compatibility, enhancing enterprise architecture efficiency and ease of use.
 

Room For Improvement

No sentiment score available
Sentiment score
4.3
iServer needs UI and performance improvements, enhanced integration, better licensing, data modeling, customization, security, and visualization capabilities.
 

Stability Issues

No sentiment score available
Sentiment score
8.5
iServer is highly rated for stability and seamless Visio integration, with emphasis on synchronization, permissions, and user training.
 

Customer Service

No sentiment score available
Sentiment score
8.3
Customer service is praised for responsiveness and helpfulness, with high satisfaction ratings and a desire for localized support.
 

Setup Cost

No sentiment score available
Sentiment score
5.8
iServer's pricing varies with commitment duration, starting at $13K, making it feasible mainly for larger enterprises.
 

Categories and Ranking

Alfabet Enterprise Architec...
Ranking in Enterprise Architecture Management
13th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
 

Mindshare comparison

As of November 2024, in the Enterprise Architecture Management category, the mindshare of Alfabet Enterprise Architecture Management is 2.3%, down from 2.4% compared to the previous year. The mindshare of iServer is 4.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

AlanJackson - PeerSpot reviewer
Great taxonomy support but raw business processing should be upgraded
Alfabet is not just a technology tool, it's also a business tool. And if a decision's made without the business involved, then Alfabet will not be in a position to deliver anything more than support for enterprise architect drawings and solutions drawings. It has to be the business. If you do that, it works well. If you don't and I've had the experience where they haven't evolved a business, then it just becomes a tech tool that the business doesn't care about. The stigma of having an environment that was so delayed in the maintenance caused lots of finger-pointing within the organization of who was right and who was wrong. It took a considerable period of time to move people past that point to actually look at it as a business tool supported by the technology team. I rate the solution seven out of 10.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Insurance Company
8%
Educational Organization
36%
Financial Services Firm
11%
Government
10%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Alfabet Enterprise Architecture Management?
The taxonomy support across all the phases is the most advantageous feature.
What needs improvement with Alfabet Enterprise Architecture Management?
The ability for Alfabet to acknowledge use cases that are specifically business-based and not technology-based and better integrate those process designs across the spectrum could be improved. The ...
What is your primary use case for Alfabet Enterprise Architecture Management?
I work for a systems integrator and we are end users. Organizations using this product are enterprise-size, our largest customer has 30,000 users. One customer had use cases built on sourcing raw m...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
 

Overview

 

Sample Customers

Metro Bank, Credit Suisse
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Alfabet Enterprise Architecture Management vs. iServer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.