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Alfresco vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Alfresco
Average Rating
7.8
Number of Reviews
11
Ranking in other categories
Enterprise Content Management (10th), Document Management Software (4th)
Atlassian Confluence
Average Rating
8.2
Number of Reviews
101
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
 

Mindshare comparison

Alfresco and Atlassian Confluence aren’t in the same category and serve different purposes. Alfresco is designed for Enterprise Content Management and holds a mindshare of 7.6%, down 8.7% compared to last year.
Atlassian Confluence, on the other hand, focuses on Corporate Portals (Enterprise Information Portals), holds 16.5% mindshare, down 18.4% since last year.
Enterprise Content Management
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
May 3, 2022
Flexible and customizable but lacking integration with Microsoft
I mainly use Alfresco for content management, workflow, integration to scanning solutions, and reduction The most valuable feature is the flexibility of the searching elements of the metadata. Other good features are that it's open-source and allows a lot of customization. I think the…
Massimo Banzi - PeerSpot reviewer
Dec 1, 2022
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"Document repository."
"The product has a valuable feature for quick verification of documents."
"Pricing is not a problem."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"The most valuable features is its design documentation abilities."
"With respect to our experiences with Confluence, we haven't had any issues."
"There is a good library of templates for a wide range of needs."
"The search functionality is a really powerful feature."
"Confluence is very easy to use and feature-packed."
 

Cons

"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"The configuration of Alfresco is a big challenge."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I would like to see integration with Slack."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"I would like to see the text editor upgraded from its current limited abilities."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The product should have a workflow with approvals out-of-the-box."
"The one way in which this solution could be improved is by offering better design and UI."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"Managing user permissions and credentials could be easier."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"This is a very expensive solution."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Licenses are quite expensive"
"There is an annual license."
"The issues I have with the pricing are in respect to the add-ons."
"We pay $350 a month to use the solution."
"The price of the on-premises data center version is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
10%
Educational Organization
71%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What needs improvement with Alfresco?
The configuration of Alfresco is a big challenge. The index fields and their values are not intuitive, making it difficult to find documents. You often need a cross-reference document to navigate c...
What is your primary use case for Alfresco?
I use Alfresco primarily to look up documents. However, it is not as user-friendly as the previous solution, Nautilus, which I was more familiar with due to my involvement in its configuration and ...
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
 

Comparisons

 

Also Known As

No data available
Confluence
 

Learn More

 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: October 2024.
814,649 professionals have used our research since 2012.