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Alfresco vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (9th), Document Management Software (4th)
Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
 

Mindshare comparison

Alfresco and Atlassian Confluence aren’t in the same category and serve different purposes. Alfresco is designed for Enterprise Content Management and holds a mindshare of 7.6%, down 8.5% compared to last year.
Atlassian Confluence, on the other hand, focuses on Corporate Portals (Enterprise Information Portals), holds 16.4% mindshare, down 19.7% since last year.
Enterprise Content Management
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Streamlining document management with enhanced digitalization features needed
We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…
Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"I like the ease of use, sections, and calendar."
"Document repository."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The product has a valuable feature for quick verification of documents."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way."
"It is easy to use."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"This is a scalable solution that supports thousands of users."
 

Cons

"The configuration of Alfresco is a big challenge."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I would like them to consider document capture functionality."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Metadata, auto class, disposition log, and legal hold."
"The setup process for Alfresco was complex."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"RAM usage seems to be higher than it should be."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There is a license needed to use Atlassian Confluence."
"When you purchase this solution you get some support."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Maybe we're only using 10% of it, but we have to pay for everything."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"In my opinion, it's worth the investment"
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
9%
Educational Organization
73%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for Alfresco?
Pricing is considered mid-range, and there are considerations regarding the cost of licensing.
What needs improvement with Alfresco?
Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities.
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
 

Also Known As

No data available
Confluence
 

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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: December 2024.
830,455 professionals have used our research since 2012.