Algolia vs Inbenta Search comparison

Algolia helps businesses across industries quickly create relevant, scalable, and lightning fast search and discovery experiences. Algolia’s mission is to make every search interaction meaningful and rewarding. Our hosted platform reduces the complexity of building relevant digital experiences. More than 7,500 companies like WW, Lacoste, Twitch, Medium and Stripe rely on Algolia’s enterprise-grade APIs to manage over 60 billion search queries a month.

Founded in 2012, Algolia is backed by $74M in funding from Accel Partners, Alven Capital, Point Nine Capital and Storm Ventures. The team is headquartered in San Francisco with offices in Paris, London, New York, and Atlanta. To learn more, visit www.algolia.com.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.