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ArcSight Enterprise Security Manager (ESM) vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
114
Ranking in other categories
Log Management (34th), Endpoint Detection and Response (EDR) (51st), Compliance Management (11th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.2%, down from 1.8% compared to the previous year. The mindshare of USM Anywhere is 1.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Omer Jamil - PeerSpot reviewer
An easy-to-deploy tool that needs to improve its vulnerability scanning feature
To those who plan to use the solution, I would suggest that they go through the documentation and online training models available for free, as it can help you deploy the product quickly while also being helpful in areas where there is a need to understand correlation and monitoring. I rate the overall product a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"The solution is pretty stable."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"ESM has valuable features for event prediction and security analysis."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"The user interfaces are quite good and speedy."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting.​"
"The ease of implementation is the most valuable feature."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"The best thing about AlienVault USM is it being a “Jack-of-All Trades” solution. It provides SIEM, HIDS/NIDS, FIM, NetFlow, Asset Management, Vulnerability Management, etc., under one USM platform. None of the commercial SIEM vendors like ArcSight, McAfee, etc., can boast of such a diverse feature set."
"On any given day I could give you a different answer regarding the most valuable features of the product. The feature that is most important is the fact that it has a lot of features, that it's not just a log collection and correlation system, that it has a lot of other components built in. The bundle of features is really the killer feature."
"The USM is a work horse, no matter what devices or the number of logs we throw at it, the system processes them in real time, correlates the events, and alerts on only events that need human review."
"Every activity on the firewall is recorded, and notifications are sent with this solution."
"The feature that I liked the most is that they have a vulnerability assessment package that comes along with the SIEM solution. So, whenever I find any threat or alert for any of the devices or servers, I could immediately initiate a vulnerability assessment scan on that machine. That is one of a kind. The price at which AlienVault operates is also valuable."
"OTX is a great module that lets staff maintain and monitor updates regarding events in the infrastructure and takes decision to improve the security perimeter."
 

Cons

"Customer service and support is our biggest challenge."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"ArcSight ESM needs to improve performance, user interface, and automation."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"Different functions to customize reports should be added."
"There is room for improvement in Log parsing."
"It would be hard for any legitimate MSSP to use it."
"As this software is in the cloud, you do not have control on updates and general changes which are happening."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"The only room for improvement I can mention is the initial installation procedures. I found that the online installation instructions for the product were missing important details, they lacked necessary steps."
 

Pricing and Cost Advice

"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"Aggregation can help a lot in pushing down licensing costs."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"The pricing is great compared to others."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"There is a license required for this solution."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"It is affordable, and it also has many features that the premium products such as ArcSight and QRadar have. It is a very good platform for a SIEM solution. Everything is included in the price."
"We ran a few PoCs. The price and feature set were the best with AlienVault."
"They charge a license based on the storage. ATT AlienVault USM is a less expensive solution than IBM QRadar."
"AlienVault is flexible on their pricing for unlimited licenses."
"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"It allows you to do a lot with a small price tag... The pricing is the best on the market."
"So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
10%
Government
10%
Computer Software Company
18%
Educational Organization
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What is your experience regarding pricing and costs for AT&T AlienVault USM?
The price is really variable depending on what tier the customer is subscribing to. I think USM Anywhere recently started a 125, a 250, and then 500 and 1000 tier. So it depends on the organization...
What needs improvement with AT&T AlienVault USM?
The only issue that you need to bypass is the issue with integration with some other log sources, some other application security applications. The issue is still present. The process of collecting...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Learn More

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Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.