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ArcSight Enterprise Security Manager (ESM) vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (42nd), Endpoint Detection and Response (EDR) (52nd), Compliance Management (12th)
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of USM Anywhere is 1.0%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic."
"ESM has valuable features for event prediction and security analysis."
"I am satisfied with the solution's stability."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The real-time analysis adds value."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"Usability is the most valuable feature. The accessibility is quite good."
"The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful."
"AlientVault has helped us in improving our visualization and incident response during cybersecurity situations."
"This is a USM, so being able to get all the features under one roof makes it a good product with good new features."
"The main menu: You can see everything there, what is happening on the servers, and in the logs, you can view more details of each event."
"AlienVault provides a checklist answer when using SIEM."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"We had used previous products and found AlienVault centralized the logging for our security."
 

Cons

"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"Currently lacks SOAR feature."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"The only concern is that AI needs to be integrated"
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"Pay attention to false-positive event automatic correlations."
"The UI and overall processes need a little bit more love. This shows in the error banners that come up when you select certain things. There isn't a day that goes by that the UI doesn't error out and I can't view events for an alarm."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"Its reporting tools need improvements. It would be good if they can provide integration with other ticketing systems. Currently, we only have integration with Slack and Jira. It is also a bit slow, and its replication engine can be improved."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"This solution could be easier to use."
"The reporting aspect could be improved. While there are a lot of different options available, there are still pieces which are missing."
"The lack of mature functionality and expertise in any of those areas is a strong negative."
 

Pricing and Cost Advice

"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"It's a good price, it's one of the cheaper solutions."
"The pricing model is expensive compared to open-source alternatives."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
"We checked out several competitors. For what it can do and the cost, it was the best option!"
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"I rate the price of AT&T AlienVault USM a four out of five."
"The licensing fees are dependent on usage."
"QRadar, ArcSight and Splunk are some of the most expensive SIEM products out there in the market and not everyone has the budget to buy them. In such cases, AV USM is a very cost effective alternative."
"​The vulnerability management solution is worse than buying a Nessus Professional license.​"
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
19%
Financial Services Firm
8%
Educational Organization
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.