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Alluvio Aternity vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), Mobile APM (4th), Digital Experience Monitoring (DEM) (6th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (12th)
 

Mindshare comparison

Alluvio Aternity and SCOM aren’t in the same category and serve different purposes. Alluvio Aternity is designed for Digital Experience Monitoring (DEM) and holds a mindshare of 5.7%, down 8.7% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.9% mindshare, up 7.1% since last year.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Alluvio Aternity5.7%
Nexthink21.8%
ThousandEyes12.9%
Other59.6%
Digital Experience Monitoring (DEM)
Event Monitoring Market Share Distribution
ProductMarket Share (%)
SCOM9.9%
ServiceNow IT Operations Management16.0%
OpsRamp12.9%
Other61.2%
Event Monitoring
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."
"The application response time. That's what our business has been having a problem with."
"Being able to proactively identify issues on user systems."
"The dashboard is very effective."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"It takes a lot of the headache out of managing your data centers and software in other places."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It can send messages to our ticketing system."
"The most valuable feature of SCOM is real-time alerts."
"The product has helped our organization with in-depth monitoring."
 

Cons

"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"The solution's downloadable reports could be improved."
"Reports were a lot easier in the older versions"
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"The solution should be more user-friendly and offer a better user interface."
"There could be more integration of SIM in the solution."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It would be a much better product if Microsoft provided management packs with the product."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The solution can be improved by expanding to cloud usage."
"On-prem network monitoring is something that could be improved drastically."
 

Pricing and Cost Advice

"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"The price for Alluvio Aternity is favorable."
"Its licensing cost is very low. That's one of the reasons why we have kept it for so long. We get more than a 70% discount on the maintenance licenses. Its cost is very low for us, but if you buy it new, it would be much more expensive at the retail price."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"The pricing is fair."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"The pricing and licensing are fair."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM's pricing is average."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
"Our Enterprise Agreement includes the price."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
13%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise32
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
What needs improvement with Aternity?
Technology changes every six months, and improvements are necessary. The integration of AI agents could enhance these tools further, replacing traditional agents and plugins.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
Dialog Telekom
Find out what your peers are saying about Nexthink, Splunk, Lakeside Software and others in Digital Experience Monitoring (DEM). Updated: October 2025.
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