We performed a comparison between Alluvio Aternity and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance."
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The dashboard is very effective."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"It can send messages to our ticketing system."
"The product’s auto-remediation feature helps with automation."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"It is very good at monitoring Microsoft Server."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"The solution's downloadable reports could be improved."
"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"Stability and some performance issues exist and they need improvement."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"On-prem network monitoring is something that could be improved drastically."
"The console feature is very poor, and it would be very good for us if this were improved."
Alluvio Aternity is ranked 4th in Digital Experience Monitoring (DEM) with 37 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Alluvio Aternity is rated 8.4, while SCOM is rated 7.8. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Azure Monitor, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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