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Alluvio Aternity vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Number of Reviews
37
Ranking in other categories
Application Performance Monitoring (APM) and Observability (21st), Mobile APM (4th), Digital Experience Monitoring (DEM) (3rd)
SCOM
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (8th)
 

Mindshare comparison

Alluvio Aternity and SCOM aren’t in the same category and serve different purposes. Alluvio Aternity is designed for Digital Experience Monitoring (DEM) and holds a mindshare of 9.9%, down 12.9% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.2% mindshare, down 10.3% since last year.
Digital Experience Monitoring (DEM)
Event Monitoring
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Nov 2, 2022
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to check, as it depends on the requirements. Once other teams have the requirement, and if that is not fulfilled, maybe they would have chosen another tool. But for me, whatever requirement my user provided has been fulfilled via SCOM. So there might be a few other requirements, which are from other teams, like software development teams, Java teams, and so on. They might have different requirements, but I haven't got those in my scope. That's the problem. If they had been in my scope, I would have started exploring it, and then I would have known if it's lacking or if it's already there because I haven't used a few features in SCOM, like distributed application monitoring and other stuff. In future releases, I would like to see APM solutions and dashboards like Grafana. It's not like Grafana. If it is possible to integrate with Grafana, that would be great because I have a lot of data in the data warehouse. If I get a chance to integrate with Grafana, I can show it there because SCOM collects a lot of data from the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data collected by the agents on each end point is the most valuable feature for us."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"Alluvio Aternity is stable."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."
"They have great integration with the active directory."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The ease of deployment, especially on Windows platforms, is valuable."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The product has helped our organization with in-depth monitoring."
"It can send messages to our ticketing system."
"I like the historical reporting of observer metrics."
 

Cons

"The solution's downloadable reports could be improved."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"Reports were a lot easier in the older versions"
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"The solution is available at a higher price than other solutions."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"There could be more integration of SIM in the solution."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The interface is a little bit cumbersome and certain actions could be simplified."
 

Pricing and Cost Advice

"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"It is the cheapest product available in the market."
"It is more expensive than the competition."
"SCOM's pricing is average."
"Our Enterprise Agreement includes the price."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"There is a license needed to use this solution and it is paid annually."
"The platform is cost-effective due to our existing Microsoft support."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
11%
Government
11%
Computer Software Company
10%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
Dialog Telekom
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: November 2024.
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