Altaro VM Backup for MSPs vs MSP360 Backup comparison

Hornetsecurity and MSP360 are both solutions in the MSP Backup category. Hornetsecurity is ranked #5 with an average rating of 9.0, while MSP360 is ranked #3 with an average rating of 7.3. Hornetsecurity holds a 6.8% mindshare in MB, compared to MSP360’s 18.9% mindshare. Additionally, 50% of Hornetsecurity users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Altaro VM Backup for MSPs

Read 1 Altaro VM Backup for MSPs review

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62 Comparison Views

50% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

414 Views
329 Comparison Views

100% willing to recommend

Altaro VM Backup for MSPs

MSP360 Backup

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Altaro VM Backup for MSPs and MSP360 Backup based on real PeerSpot user reviews.

Find out what your peers are saying about N-able, Vembu Technologies, MSP360 and others in MSP Backup.

To learn more, read our detailed MSP Backup Report (Updated: November 2024).

Buyer's Guide

MSP Backup

November 2024

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Helped 816,636 peers since 2012

Categories and Ranking

Altaro VM Backup for MSPs

Ranking in MSP Backup

5th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Cloud Backup (35th), Disaster Recovery (DR) Software (26th)

Mindshare comparison

As of November 2024, in the MSP Backup category, the mindshare of Altaro VM Backup for MSPs is 6.8%, up from 4.0% compared to the previous year. The mindshare of MSP360 Backup is 18.9%, down from 37.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Anthony Linder

Information Technology Application Specialist at a government with 10,001+ employees

An incredibly stable product with a great user interface

Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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816,636 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Construction Company

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Altaro VM Backup for MSPs?

Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company.

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What is your experience regarding pricing and costs for Altaro VM Backup for MSPs?

To be honest, I don't get to see the bill for Altaro VM Backup for MSPs.

See all answers

What needs improvement with Altaro VM Backup for MSPs?

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

N-able Cove Data Protection vs Altaro VM Backup for MSPs

Compared 100% of the time

More Altaro VM Backup for MSPs Competitors

Acronis Cyber Protect vs MSP360 Backup

Compared 29% of the time

Veeam Data Platform vs MSP360 Backup

Compared 28% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 8% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

MSP Backup

November 2024

Download Altaro VM Backup for MSPs product report

Buyer's Guide

MSP360 Backup

November 2024

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Learn More

Hornetsecurity

MSP360

Overview

Altaro VM Backup for MSPs is a comprehensive backup solution designed specifically for Managed Service Providers (MSPs). Its primary use case is to provide reliable and efficient backup and recovery for virtual machines (VMs) in multi-tenant environments.

The most valuable functionality of Altaro VM Backup for MSPs is its centralized management console, which allows MSPs to easily monitor and manage backups for all their clients from a single interface. This streamlines operations and saves time, enabling MSPs to efficiently handle large-scale deployments.

Altaro VM Backup for MSPs offers a range of powerful features, including flexible scheduling, granular restore options, and support for both Hyper-V and VMware environments. It also includes advanced features like Augmented Inline Deduplication, which significantly reduces storage requirements and speeds up backup and restore processes.

By providing reliable and efficient backup and recovery, Altaro VM Backup for MSPs helps organizations ensure business continuity and minimize downtime in the event of data loss or system failures. It also enables MSPs to offer value-added services to their clients, enhancing their reputation and increasing customer satisfaction.

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

Sample Customers

Alpha & Omega Computer Consultants, Chorus

StratX

Find out what your peers are saying about N-able, Vembu Technologies, MSP360 and others in MSP Backup. Updated: November 2024.

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