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Alteryx vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Alteryx users report high ROI and efficiency improvements within months, with faster workflows and cost savings over alternatives.
Sentiment score
7.1
SAP Crystal Reports delivers over 1000% ROI through Visual Studio integration, boosting sales despite training and database understanding costs.
Alteryx helps familiarize managers with artificial intelligence-driven possibilities.
 

Customer Service

Sentiment score
7.3
Alteryx offers responsive customer service and valuable community support, though some users note longer response times and premium service pushes.
Sentiment score
6.0
SAP Crystal Reports' support varies; some praise it, others turn to online communities or face scheduling and complexity challenges.
I contacted customer support once or twice, and they were quick to respond.
The customer service was not good because we weren't premium support users.
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
 

Scalability Issues

Sentiment score
7.2
Alteryx is praised for smooth scalability, efficient data management, integration flexibility despite noted high scaling costs by some.
Sentiment score
7.9
SAP Crystal Reports excels in scalability for large enterprises, but smaller setups may face SDK and cost challenges.
Alteryx is scalable, and I would give it eight out of ten.
 

Stability Issues

Sentiment score
7.9
Alteryx is praised for stability and speed with minor issues, excelling in data processing over competitors but needing cloud improvements.
Sentiment score
7.4
SAP Crystal Reports stability improved since 2011, with updates resolving crash issues, though some memory problems persist.
I didn't need to reach out to Alteryx for support because available documents usually provide enough information to resolve issues.
I have not encountered any lagging, crashing, or instability in the system during these three months of usage.
 

Room For Improvement

Alteryx should enhance visualization, integration, pricing, and support to improve accessibility and usability for non-technical users.
SAP Crystal Reports needs improvements in customization, interface, exporting, and compatibility for better user efficiency and experience.
The support structure changed; initially, we received great support, however, it later became less reliable due to licensing issues and a tiered support system.
The tool could include more native connectors, such as for global ERPs, instead of requiring additional fees for these connections.
It would be beneficial if Alteryx could lower its price or introduce a loyalty program for individual consultants and freelancers like me.
 

Setup Cost

Alteryx's high pricing, ranging from $5,000 to $80,000 annually, offers discounts for multi-year subscriptions and justifiable ROI for larger firms.
SAP Crystal Reports can be costly, but discounts and free software help manage expenses, requiring careful license model evaluation.
Alteryx is more cost-effective compared to Informatica licenses, offering savings.
Some were hesitant to pay $4000 per seat.
It has a fair price when considering a larger-scale implementation.
 

Valuable Features

Alteryx provides user-friendly drag-and-drop analytics, supporting complex data tasks with strong integration and advanced features for diverse industries.
SAP Crystal Reports offers flexible custom report creation with easy database connectivity, export options, and Business Objects integration.
Alteryx not only represents data but also supports decision-making by suggesting the next steps.
Alteryx is user-friendly and allows easy creation of workflows compared to Informatica PowerCenter.
It offered quick development, with the ability to process large datasets.
 

Categories and Ranking

Alteryx
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Predictive Analytics (1st), Data Science Platforms (5th), Data Preparation Tools (1st)
SAP Crystal Reports
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Reporting (8th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Alteryx is designed for Predictive Analytics and holds a mindshare of 21.4%, down 26.0% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.7% mindshare, down 3.6% since last year.
Predictive Analytics
Reporting
 

Featured Reviews

Theresa McLaughlin - PeerSpot reviewer
Quick development enables seamless data processing despite occasional support issues
There were times when the product would fail during development without an apparent reason. The support structure changed; initially, we received great support, however, it later became less reliable due to licensing issues and a tiered support system. Licensing negotiations were problematic, affecting our product usage. For instance, our licenses were temporarily lost during negotiations when an agreement couldn't be reached.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
12%
Computer Software Company
10%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
One of the differences is that with Alteryx you can use it as an ETL and analytics tool. Please connect with me directly if you want to know more.
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
Alteryx is an extremely easy and flexible data tool, flexible in terms of drag and drop toolset and also has python, R integrations if your team requires this. It can handle over 2 billion rows of...
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
I am not familiar with IBM SPSS Modeler, therefore, I cannot compare these two products. Regarding Alteryx I can say the following: - An excellent desktop tool for Data Prep and analytics. - Featu...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Comparisons

 

Overview

 

Sample Customers

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Alteryx, SAP, Altair and others in Predictive Analytics. Updated: April 2025.
849,335 professionals have used our research since 2012.