Try our new research platform with insights from 80,000+ expert users

Amazon API Gateway vs IBM API Connect vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Amazon API Gateway's ROI is seen as cost-effective with pay-per-use, infrastructure security, and significant cost-benefit over self-development.
Sentiment score
6.9
IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.
Sentiment score
6.6
Microsoft Azure API Management boosts efficiency and cost savings, enhancing performance through streamlined integration and management of APIs.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
Most of the time, where we work in companies, it is more of an internal policy or security guidance that we need to have an API gateway.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
 

Customer Service

Sentiment score
7.2
Amazon API Gateway support is efficient for enterprises, but challenges include high costs and limited self-support options.
Sentiment score
6.4
IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.
Sentiment score
6.7
Microsoft Azure API Management customer service is helpful but varies in efficiency, with suggestions for improved response times and support quality.
Within 15 minutes, we had a support engineer allocated via Amazon, and we were able to resolve the issue promptly.
Technical support is excellent, deserving a ten out of ten rating.
You open a chat, have your response, know what to do or what is wrong, and can resolve the problem.
Support is excellent when it comes to APIC.
We have regular sessions with Microsoft where we can have private previews of new features.
I rate the support from Microsoft Azure API Management a ten out of ten.
The documentation from Microsoft helps our company to solve issues on our own.
 

Scalability Issues

Sentiment score
7.9
Amazon API Gateway is highly scalable, efficiently managing increased traffic and user numbers with reliable autoscaling and versatile application support.
Sentiment score
7.4
IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.
Sentiment score
7.9
Microsoft Azure API Management excels in scalability and integration, despite cost concerns, with high user ratings for performance.
You don't need to worry about the scalability of Amazon API Gateway because AWS takes responsibility for the solution's scalability.
It is very scalable, and we don't need to hire additional engineers.
We've significantly increased our traffic from hitting it once or twice a minute to now hitting it ten to fifteen times within a minute.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
I rate the scalability of Microsoft Azure API Management a ten out of ten.
You can add more computing power to your APM gateway.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
 

Stability Issues

Sentiment score
8.7
Amazon API Gateway is highly stable, receiving top marks for minimal downtime and excellent reliability across multiple regions.
Sentiment score
7.3
IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.
Sentiment score
8.0
Microsoft Azure API Management is highly stable and reliable, with few bugs and minimal downtime, enhancing operational effectiveness.
I've deployed it for a client with millions of users without issues.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
I've not encountered unavailability or any issue that became a disaster.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
This is the best service we have used within Azure and it has high availability.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
 

Room For Improvement

Amazon API Gateway needs improvements in pricing, support, integration, security, UI, user management, analytics, and performance optimization.
IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.
Microsoft Azure API Management requires improvements in integration, customization, security, scalability, deployment options, pricing, documentation, and user resources.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
I would appreciate more comprehensive telemetry information, diagnostics, and improved monitoring capabilities for the services and endpoints.
Apigee has the cloud EPG Microgateway resource, which can be put inside our Kubernetes cluster.
Examples include the lack of connectivity to MQ.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Support for GraphQL, which is a different communication specification, needs to improve.
It's quite expensive, which could be a barrier for some users.
 

Setup Cost

Amazon API Gateway's flexible pricing suits varying API demands; costs can spike with usage, but it's generally well-rated.
IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.
Microsoft Azure API Management offers competitive pricing for lower tiers, but premium levels are costly due to additional features.
With Amazon API Gateway, you pay for what you use.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
It is a really cheap product, but if used incorrectly, it can become expensive.
Pricing depends on how many instances run across environments.
The more enterprise-level features you go to, the more expensive it gets.
The solution is highly expensive.
It's an expensive solution.
 

Valuable Features

Amazon API Gateway offers seamless AWS integration, robust security, flexibility, quick deployment, and cost-effective management with a pay-as-you-go model.
IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.
Azure API Management is lauded for ease of setup, integration, security, user management, and comprehensive API lifecycle management features.
Rest API provides robust and more secure authentication features.
Additionally, it's cost-effective, even as our workload and the number of APIs we manage have increased.
It acts as a master tool, offering easy configuration and excellent integration capabilities with third-party services.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
 

Mindshare comparison

As of April 2025, in the API Management category, the mindshare of Amazon API Gateway is 13.3%, down from 14.4% compared to the previous year. The mindshare of IBM API Connect is 6.4%, up from 6.2% compared to the previous year. The mindshare of Microsoft Azure API Management is 18.5%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Cost-effective serverless routing with room for extended timeout settings
We are using API Gateway to route the traffic to our Lambdas. Every API pass is linked to some of the Lambdas. When traffic hits CloudFront, it redirects it to API Gateway, which then redirects it to the respective Lambda server. We have different kinds of services invoked through these Lambdas…
KavitaChavan - PeerSpot reviewer
Quite flexible and provides excellent performance for API gateway
The only disadvantage I can see is that it requires heavy hardware support, which can be considered quite expensive. In terms of new functionality, I think the analytics can be improved in V10. The analytics feature was better in the older version, 2.18. But in V10, it's not as flexible. When exporting analytics as KSP or JSON, it's not well formatted. They can work on enhancing the analytics part. Additionally, they can focus on reducing the hardware cost.
Rajiv Bala Balasubramanian - PeerSpot reviewer
Efficiently manages and monetizes API
It is a scalable solution. You can add more computing power to your APM gateway. It also gives you the ability to have VNet integrations with your on-prem. It is one of the leading products in the API management space. It is not just software for users but software to handle requests. For example, for a B2C e-commerce store, all requests that users make from within the store pass through this API gateway. So it is defined by the number of requests to the API gateway, not by the number of actual users who use it. If you look at the number of requests, it would be a lot from all the different systems we have within Pampers.
report
Use our free recommendation engine to learn which API Management solutions are best for your needs.
848,989 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Educational Organization
23%
Financial Services Firm
17%
Insurance Company
10%
Computer Software Company
9%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and poten...
What is your experience regarding pricing and costs for IBM API Connect?
Price depends on many factors like size of the deal, competitive factors, timing, customer profile or where the prici...
What needs improvement with IBM API Connect?
The only downside where improvements are needed is probably on the licensing side. Scalability is an issue with IBM A...
How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Heineken, Tine, Finologee, Axis Bank
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Google, Amazon Web Services (AWS) and others in API Management. Updated: April 2025.
848,989 professionals have used our research since 2012.