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Amazon AWS vs Amazon Bedrock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Amazon AWS is praised for cost-efficiency, scalability, quick deployment, and positive ROI, especially during critical periods like COVID-19.
Sentiment score
6.8
Amazon Bedrock boosts ROI and efficiency, though some users face charges without clear benefits, impacting cost perception.
 

Customer Service

Sentiment score
6.8
Amazon AWS provides reliable customer service with skilled support staff, enhancing user satisfaction through responsive and knowledgeable assistance.
Sentiment score
7.9
Amazon Bedrock's customer service is praised for promptness and effectiveness, with room for improvement in Text and Kendra services.
Amazon AWS has good technical engineers available, making their customer service reliable.
So, you always have to bridge the gap by presenting scenarios, getting recommendations, and testing or validating those assumptions.
 

Scalability Issues

Sentiment score
7.8
Amazon AWS is highly valued for its scalability and flexibility, effectively supporting diverse user needs and business applications.
Sentiment score
6.9
Amazon Bedrock is praised for scalability, but concerns remain about limitations impacting extensive and hyperscale deployments with AWS integration.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
It is scalable on a truly global basis.
Amazon Bedrock is quite highly scalable, but there are some limitations they impose on the accounts, which could be an area for improvement.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable and stable, with minimal downtime, though architecture design impacts performance, making it a preferred choice.
Sentiment score
8.6
Amazon Bedrock excels in reliability and scalability, receiving high user satisfaction ratings for consistent, error-free performance.
 

Room For Improvement

Amazon AWS needs better cost transparency, user interface, integration, documentation, security, support, and training to enhance user experience.
Amazon Bedrock users seek better documentation, UI, integration, markdown, pricing transparency, and features for hyperscale, voice, and images.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
In AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
The user interface of Amazon Bedrock on the management console needs improvements.
 

Setup Cost

AWS pricing is scalable and competitive but complex, with tools available to manage potential unexpected costs for enterprises.
Amazon Bedrock's pricing is competitive yet variable, with costs driven by usage, favoring optimized applications and flexible budgets.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Our cost is incredibly low, operating for a few hundred dollars a month in production.
The pricing and licensing of Amazon Bedrock are quite flexible.
One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs.
 

Valuable Features

Amazon AWS leads in cloud hosting with scalable services, pay-as-you-go model, robust infrastructure, and global reach.
Amazon Bedrock offers secure, flexible AI solutions with customization, integration, and a no-code interface for efficient collaboration.
Amazon AWS offers flexibility and scalability.
It has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.
Data encryption while in transit and at rest is managed through Bedrock account.
The ability to make changes in the foundational model is valuable since different customers have specific needs, allowing customization.
 

Categories and Ranking

Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
255
Ranking in other categories
PaaS Clouds (2nd)
Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
13th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
AI Infrastructure (3rd)
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Charles Powell - PeerSpot reviewer
Very good security features for strengthened data protection
I am not going to speak to their roadmap. Amazon operates Bedrock as an ecosystem supporting third-party models. I am speculating here, but I am sure those third-party models will always be present. However, one must consider that Amazon native models could proliferate Bedrock in the future. We would welcome Amazon native models to Bedrock, since, if they are natively built by Amazon, they are tuned to SageMaker and other Amazon service layers. They have done this somewhat for generative AI, however, in AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
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Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
12%
Transportation Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Amazon Bedrock?
The pricing and licensing of Amazon Bedrock are quite flexible.
What needs improvement with Amazon Bedrock?
Currently, I do not have any thoughts about what areas of Amazon Bedrock need improvement.
What is your primary use case for Amazon Bedrock?
I am using Amazon Bedrock ( /products/amazon-bedrock-reviews ) mainly to do some analysis of customer support calls.
 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Information Not Available
Find out what your peers are saying about Amazon AWS vs. Amazon Bedrock and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.