We compared Amazon CloudWatch and Nagios XI based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with."
"The solution is easy to use."
"The product can be integrated with AWS very easily."
"The solution offers very detailed metrics for their services."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"The solution is pretty stable."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"It is an open-source platform with valuable features for performance and stability."
"This is a very good solution and it is simple to use, for any company."
"It's great for monitoring IT services infrastructure."
"The solution has a lot of plugins and scripts integrated with it."
"It's not an advanced way of monitoring."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"The configuration capabilities could be better."
"The solution should provide human-readable metrics."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"The solution's pricing is a bit higher."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The product's stability could be even better."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"We'd like to see more integration capabilities."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews. Amazon CloudWatch is rated 8.0, while Nagios XI is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Amazon OpenSearch Service, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Amazon CloudWatch vs. Nagios XI report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.