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Amazon CloudWatch vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Amazon CloudWatch aids in monitoring, reducing manual work, and offers economic benefits with growing adoption during cloud migrations.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is praised for responsiveness and expertise, though experiences vary; users find documentation useful for self-resolving issues.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is highly rated for its seamless scalability and efficient performance handling diverse logs and systems.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
Amazon CloudWatch's scalability is managed by AWS.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is reliable and stable, with minor delays in data display noted by some users, rating it highly.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

Amazon CloudWatch users seek better integration, real-time monitoring, intuitive interfaces, and scalable solutions amid concerns over pricing and log issues.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
 

Setup Cost

Amazon CloudWatch's pay-as-you-go pricing varies by usage, with costs from $25 to $350, plus storage fees.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, detailed metrics, and seamless AWS integration, appreciated for its scalability and user-friendly interface.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
I like its filtering capability and its ability to give the cyber engine insights.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)
Sumo Logic Security
Ranking in Log Management
24th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Security Information and Event Management (SIEM) (25th), Security Orchestration Automation and Response (SOAR) (15th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 1.9%, up from 1.0% compared to the previous year. The mindshare of Sumo Logic Security is 0.3%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
WilsonAitan - PeerSpot reviewer
Offers a single dashboard with customizable features and a cost-effective pricing structure
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
Government
5%
Computer Software Company
14%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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Find out what your peers are saying about Amazon CloudWatch vs. Sumo Logic Security and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.