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Amazon Connect Implementation Services For Federal Agencies vs Commit Cloud & Managed Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Connect Implementati...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (54th)
Commit Cloud & Managed Serv...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AWS Marketplace (210th)
 

Mindshare comparison

Amazon Connect Implementation Services For Federal Agencies and Commit Cloud & Managed Services aren’t in the same category and serve different purposes. Amazon Connect Implementation Services For Federal Agencies is designed for Contact Center Platforms and holds a mindshare of 0.8%, up 0.1% compared to last year.
Commit Cloud & Managed Services, on the other hand, focuses on AWS Marketplace, holds 0.2% mindshare, up 0.1% since last year.
Contact Center Platforms Market Share Distribution
ProductMarket Share (%)
Amazon Connect Implementation Services For Federal Agencies0.8%
Genesys Cloud CX13.7%
Amazon Connect13.2%
Other72.3%
Contact Center Platforms
AWS Marketplace Market Share Distribution
ProductMarket Share (%)
Commit Cloud & Managed Services0.2%
Strider Defend1.0%
Stardog Enterprise Knowledge Graph Platform1.0%
Other97.8%
AWS Marketplace
Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms. Updated: February 2026.
881,757 professionals have used our research since 2012.
 

Overview

Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms. Updated: February 2026.
881,757 professionals have used our research since 2012.