Apica vs eG Enterprise comparison

Apica and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Apica is ranked #17 with an average rating of 7.7, while eg Innovations is ranked #38 with an average rating of 8.5. Apica holds a 0.3% mindshare in APM, compared to eg Innovations’s 0.3% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Apica

Read 11 Apica reviews

645 Views
360 Comparison Views

81% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

764 Views
478 Comparison Views

95% willing to recommend

Apica

eG Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

eG Enterprise and Apica are two leading solutions in the performance monitoring and testing market. eG Enterprise is praised for its comprehensive visibility into the IT environment, while Apica excels in synthetic monitoring and performance testing.

Features: eG Enterprise provides end-to-end visibility, proactive alerts, and a holistic approach. Apica offers robust loading testing, efficient synthetic monitoring, and a specific focus on performance testing.

Room for Improvement: eG Enterprise could benefit from a more modern interface, faster issue resolution, and updates in UI/UX. Apica needs better integration capabilities, more detailed documentation, and enhancements in support materials.

Ease of Deployment and Customer Service: eG Enterprise has a straightforward deployment process with responsive customer service that could be more proactive. Apica's deployment is easy, and customer service is helpful with a need for more personalized support.

Pricing and ROI: eG Enterprise is noted for its balanced setup cost and significant ROI, providing long-term value. Apica is more expensive but justified due to its high impact on performance testing.

To learn more, read our detailed Apica vs. eG Enterprise Report (Updated: April 2025).

Buyer's Guide

Apica vs. eG Enterprise

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apica

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Log Management (17th), IT Operations Analytics (5th), Observability Pipeline Software (2nd)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

38th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (49th), IT Infrastructure Monitoring (44th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.3%, up from 0.2% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

Validates content and perform login functionalities on front-end applications

First of all, it will depend on the type of application. If it's a web application, I would recommend implementing it in your lower environment first and checking for functionality. If you are satisfied, then push it to the higher environments. Apica has detected server-related issues and various web application-related issues promptly, alerting us in a timely manner. This allowed us to implement automation within our processes, ensuring comprehensive performance monitoring from failure detection to recovery. It was pretty easy to learn. I attended a couple of sessions with team members. They provided knowledge transfer, which took about a week. After that, I was able to onboard the company. However, for minor issues, I would still contact them. If you're a quick learner, it could take just a couple of weeks to get the hang of it. You can integrate Apica architect into your system because they provide APIs. With these APIs, you can utilize Apica where and when it's needed. For instance, you can create your own microservices to automate tasks or integrate it with tools like Postman. This flexibility allows you to embed Apica into various automation processes or any other functionalities you require. Overall, I rate the solution a nine out of ten.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."

"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."

"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."

"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."

"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."

More Apica pros

"Its ability to monitor failures and to restart a Windows service when it fails."

"eG Enterprise has a single pane of glass for observability and monitoring."

"It gives good insight into inside of what's going on with Exchange."

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The GUI is nicer than all the other graphical interfaces out there."

"User session details"

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

More eG Enterprise pros

Cons

"Apica cannot perform endurance or scale-up tests independently."

"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."

"If you are adding any input file, the tool fails to capture the path."

"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."

"Apica is costly, and there's no way to test mobile applications through Apica."

"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."

"The tool does not provide automatic correlation features."

"We could use more detailed information in the request and response sections."

More Apica cons

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"Back-end configuration is not easy to implement."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"Their dashboards could use some improvement. The ability to customize them a bit more."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"The UI looks a little dated and could do with a refresh."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

More eG Enterprise cons

Pricing and Cost Advice

"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."

"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."

"The pricing is very reasonable, but it is not cheap."

"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."

"The product is less expensive compared to LoadRunner."

"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."

"The pricing is fair. It is neither too cheap nor too expensive."

More Apica pricing and cost advice

"It'd be nice if the price was lower. That would be an improvement."

"They are aligned with other enterprise solutions."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"It is not expensive."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"The product is very cheap."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

34%

Computer Software Company

10%

Media Company

Insurance Company

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

See all answers

What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

See all answers

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

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Compared 22% of the time

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Compared 17% of the time

Cribl vs Apica

Compared 15% of the time

Grafana vs Apica

Compared 13% of the time

AlertSite vs Apica

Compared 12% of the time

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ControlUp vs eG Enterprise

Compared 26% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Zabbix vs eG Enterprise

Compared 13% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

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Product Reports

Buyer's Guide

Apica

April 2025

Download Apica product report

Buyer's Guide

eG Enterprise

April 2025

Download eG Enterprise product report

Also Known As

Apica LoadTest, Apica Synthetic

No data available

Overview

Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.

Experience the Apica Ascent Platform

Apica

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Apica vs. eG Enterprise

April 2025

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Find out what your peers are saying about Apica vs. eG Enterprise and other solutions. Updated: April 2025.

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