AppDynamics Server Monitoring vs ITRS Geneos comparison

AppDynamics and ITRS are both solutions in the IT Infrastructure Monitoring category. AppDynamics is ranked #15 with an average rating of 8.3, while ITRS is ranked #37 with an average rating of 7.0. AppDynamics holds a 0.6% mindshare in IM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of AppDynamics users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

AppDynamics Server Monitoring

Read 20 AppDynamics Server Monitoring reviews

723 Views
587 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

1,711 Views
965 Comparison Views

96% willing to recommend

AppDynamics Server Monitoring

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and AppDynamics compete in server monitoring and application performance management. AppDynamics appears to have the upper hand with its comprehensive feature set and integration capabilities.

Features: ITRS Geneos is recognized for real-time monitoring, system integration, and extensive customizability, attracting financial institutions with its lightweight design and robust configurability across platforms. AppDynamics is known for end-to-end monitoring, dynamic baselining, and broad transaction visibility, aiding in quick anomaly resolution and performance assessments.

Room for Improvement: ITRS Geneos could enhance its dashboarding, historical data capabilities, and cloud monitoring support. AppDynamics may improve integration with certain applications, expand capabilities for emerging cloud technologies, and address its high pricing structure.

Ease of Deployment and Customer Service: ITRS Geneos focuses on on-premises deployments with personalized customer service, often cited as quick and responsive. AppDynamics operates flexibly across hybrid cloud environments and enjoys praise for its customer service quality, which correlates with efficient and helpful technical assistance.

Pricing and ROI: Both solutions face criticism for high costs. ITRS Geneos is seen as expensive but justifiable within the financial sector due to customization and incident prevention capabilities. AppDynamics, also priced high, provides value through operational efficiencies and exceptional monitoring features, with ROI influenced by negotiation and enterprise-level agreements.

To learn more, read our detailed AppDynamics Server Monitoring vs. ITRS Geneos Report (Updated: January 2025).

Buyer's Guide

AppDynamics Server Monitoring vs. ITRS Geneos

January 2025

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Helped 832,138 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppDynamics Server Monitoring

Ranking in IT Infrastructure Monitoring

15th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), Network Monitoring Software (47th)

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, down from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Rahul -Jain

SDET ANALYST SENIOR at TSYS

User-friendly and provides good response time from the end-to-end server

We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"

"The solution's most valuable feature is the response time from the end-to-end server."

"Setting up the monitoring agents was straightforward."

"The solution's most valuable features are its end-user monitoring and AI functionalities."

"It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good."

"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."

"The solution offers great visibility that allows you to track where errors originated."

"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."

More AppDynamics Server Monitoring pros

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

More ITRS Geneos pros

Cons

"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

"AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions."

"The product’s dashboard could be more easy to implement."

"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."

"The solution has performance issues after we deploy the agent."

"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."

"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."

"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."

More AppDynamics Server Monitoring cons

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"I would like better access to the data that is being collected."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"The ITA, the post-incident analytics, could be improved."

"The main feature that needs work is the Dashboard designer."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

More ITRS Geneos cons

Pricing and Cost Advice

"The solution has a high cost."

"My understanding is that the price of this solution is quite high, compared to other products."

"The tool is expensive."

"AppDynamics Server Monitoring is an expensive solution."

"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."

"The licensing cost is fairly high"

"AppDynamics Server Monitoring is an expensive solution."

"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."

More AppDynamics Server Monitoring pricing and cost advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

32%

Computer Software Company

21%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AppDynamics Server Monitoring?

The platform is reliable in identifying the core system issues.

See all answers

What is your experience regarding pricing and costs for AppDynamics Server Monitoring?

AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.

See all answers

What needs improvement with AppDynamics Server Monitoring?

The solution's pricing could be improved and made more competitive.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Prometheus vs ITRS Geneos

Compared 10% of the time

Zabbix vs ITRS Geneos

Compared 2% of the time

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Product Reports

Buyer's Guide

AppDynamics Server Monitoring

February 2025

Download AppDynamics Server Monitoring product report

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

AppDynamics

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

AppDynamics Server Monitoring vs. ITRS Geneos

January 2025

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