AppDynamics Server Monitoring vs ITRS Geneos comparison

AppDynamics and ITRS are both solutions in the IT Infrastructure Monitoring category. AppDynamics is ranked #16 with an average rating of 8.3, while ITRS is ranked #20 with an average rating of 7.6. AppDynamics holds a 0.6% mindshare in IM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of AppDynamics users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

AppDynamics Server Monitoring

Read 20 AppDynamics Server Monitoring reviews

802 Views
668 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

1,912 Views
1,052 Comparison Views

96% willing to recommend

AppDynamics Server Monitoring

ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and AppDynamics compete in server monitoring and application performance management. AppDynamics appears to have the upper hand with its comprehensive feature set and integration capabilities.

Features: ITRS Geneos is recognized for real-time monitoring, system integration, and extensive customizability, attracting financial institutions with its lightweight design and robust configurability across platforms. AppDynamics is known for end-to-end monitoring, dynamic baselining, and broad transaction visibility, aiding in quick anomaly resolution and performance assessments.

Room for Improvement: ITRS Geneos could enhance its dashboarding, historical data capabilities, and cloud monitoring support. AppDynamics may improve integration with certain applications, expand capabilities for emerging cloud technologies, and address its high pricing structure.

Ease of Deployment and Customer Service: ITRS Geneos focuses on on-premises deployments with personalized customer service, often cited as quick and responsive. AppDynamics operates flexibly across hybrid cloud environments and enjoys praise for its customer service quality, which correlates with efficient and helpful technical assistance.

Pricing and ROI: Both solutions face criticism for high costs. ITRS Geneos is seen as expensive but justifiable within the financial sector due to customization and incident prevention capabilities. AppDynamics, also priced high, provides value through operational efficiencies and exceptional monitoring features, with ROI influenced by negotiation and enterprise-level agreements.

To learn more, read our detailed AppDynamics Server Monitoring vs. ITRS Geneos Report (Updated: December 2024).

Buyer's Guide

AppDynamics Server Monitoring vs. ITRS Geneos

December 2024

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Categories and Ranking

AppDynamics Server Monitoring

Ranking in IT Infrastructure Monitoring

16th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Network Monitoring Software (26th)

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, down from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Rahul -Jain

SDET ANALYST SENIOR at TSYS

User-friendly and provides good response time from the end-to-end server

We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can view the server activities, including issues in the process, with a single click."

"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."

"Setting up the monitoring agents was straightforward."

"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."

"The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"

"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."

"The solution offers great visibility that allows you to track where errors originated."

"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."

More AppDynamics Server Monitoring pros

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"I always appreciate Geneos's stability and ease of use."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

More ITRS Geneos pros

Cons

"The configuration is tricky and requires a lot of tools."

"The solution could be more mobile friendly."

"The solution's pricing could be improved and made more competitive."

"The tool should provide information like the number of connections and processes utilized in real time."

"The product’s dashboard could be more easy to implement."

"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."

"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."

"The solution has performance issues after we deploy the agent."

More AppDynamics Server Monitoring cons

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

More ITRS Geneos cons

Pricing and Cost Advice

"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."

"AppDynamics Server Monitoring is an expensive solution."

"The licensing cost is fairly high"

"The solution has a high cost."

"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."

"AppDynamics Server Monitoring is an expensive solution."

"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."

"The tool is expensive."

More AppDynamics Server Monitoring pricing and cost advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

31%

Computer Software Company

21%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AppDynamics Server Monitoring?

The platform is reliable in identifying the core system issues.

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What is your experience regarding pricing and costs for AppDynamics Server Monitoring?

AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.

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What needs improvement with AppDynamics Server Monitoring?

The solution's pricing could be improved and made more competitive.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Compared 9% of the time

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Compared 24% of the time

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Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Elastic Observability vs ITRS Geneos

Compared 3% of the time

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Product Reports

Buyer's Guide

AppDynamics Server Monitoring

December 2024

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Buyer's Guide

ITRS Geneos

December 2024

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Learn More

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AppDynamics

ITRS

Overview

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

AppDynamics Server Monitoring vs. ITRS Geneos

December 2024

Free Report: AppDynamics Server Monitoring vs. ITRS Geneos

Find out what your peers are saying about AppDynamics Server Monitoring vs. ITRS Geneos and other solutions. Updated: December 2024.

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