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AppDynamics Server Monitoring vs ITRS Geneos comparison

AppDynamics and ITRS are both solutions in the IT Infrastructure Monitoring category. AppDynamics is ranked #15 with an average rating of 8.4, while ITRS is ranked #22 with an average rating of 7.6. AppDynamics holds a 0.6% mindshare in IM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of AppDynamics users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.
AppDynamics Server Monitoring
Read 20 AppDynamics Server Monitoring reviews
  • 861 Views
  • 712 Comparison Views
100% willing to recommend
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 2,006 Views
  • 1,102 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and AppDynamics compete in server monitoring and application performance management. AppDynamics appears to have the upper hand with its comprehensive feature set and integration capabilities.

Features: ITRS Geneos is recognized for real-time monitoring, system integration, and extensive customizability, attracting financial institutions with its lightweight design and robust configurability across platforms. AppDynamics is known for end-to-end monitoring, dynamic baselining, and broad transaction visibility, aiding in quick anomaly resolution and performance assessments.

Room for Improvement: ITRS Geneos could enhance its dashboarding, historical data capabilities, and cloud monitoring support. AppDynamics may improve integration with certain applications, expand capabilities for emerging cloud technologies, and address its high pricing structure.

Ease of Deployment and Customer Service: ITRS Geneos focuses on on-premises deployments with personalized customer service, often cited as quick and responsive. AppDynamics operates flexibly across hybrid cloud environments and enjoys praise for its customer service quality, which correlates with efficient and helpful technical assistance.

Pricing and ROI: Both solutions face criticism for high costs. ITRS Geneos is seen as expensive but justifiable within the financial sector due to customization and incident prevention capabilities. AppDynamics, also priced high, provides value through operational efficiencies and exceptional monitoring features, with ROI influenced by negotiation and enterprise-level agreements.

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Buyer's Guide
AppDynamics Server Monitoring vs. ITRS Geneos
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AppDynamics Server Monitoring support is responsive and praised, but resolution times could improve; users rate it 8-9 out of 10.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
AppDynamics Server Monitoring needs better integration, usability, and cloud-native features, while pricing and setup complexity remain concerns.
No sentiment score available
 

Scalability Issues

Sentiment score
8.5
AppDynamics Server Monitoring excels in scalability and flexibility, managing large setups well, especially in cloud environments.
No sentiment score available
 

Setup Cost

Sentiment score
5.0
AppDynamics Server Monitoring is costly, with negotiable pricing but justified by benefits, challenging for smaller organizations in some regions.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
AppDynamics Server Monitoring is highly stable, rated nine out of ten, with occasional minor issues quickly resolved.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
AppDynamics Server Monitoring offers real-time performance, end-to-end visibility, quick implementation, and excels in SAP monitoring accuracy.
No sentiment score available
 

Categories and Ranking

AppDynamics Server Monitoring
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Network Monitoring Software (26th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, up from 0.6% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
User-friendly and provides good response time from the end-to-end server
We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.
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Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
20%
Manufacturing Company
6%
Government
5%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Server Monitoring?
The platform is reliable in identifying the core system issues.
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What is your experience regarding pricing and costs for AppDynamics Server Monitoring?
AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.
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What needs improvement with AppDynamics Server Monitoring?
The solution's pricing could be improved and made more competitive.
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What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
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What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
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Compared 24% of the time
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Compared 14% of the time
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Compared 3% of the time
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Product Reports

Buyer's Guide
AppDynamics Server Monitoring
November 2024
AppDynamics Server Monitoring reportDownload AppDynamics Server Monitoring product report
Buyer's Guide
ITRS Geneos
October 2024
ITRS Geneos reportDownload ITRS Geneos product report
 

Also Known As

No data available
Geneos
 

Learn More

Video not available
AppDynamics
ITRS
 

Overview

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Buyer's Guide
AppDynamics Server Monitoring vs. ITRS Geneos
October 2024
Free Report: AppDynamics Server Monitoring vs. ITRS Geneos
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