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AppDynamics Server Monitoring vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AppDynamics Server Monitoring support is responsive and praised, but resolution times could improve; users rate it 8-9 out of 10.
Sentiment score
8.5
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
 

Room For Improvement

Sentiment score
5.0
AppDynamics Server Monitoring needs better integration, usability, and cloud-native features, while pricing and setup complexity remain concerns.
Sentiment score
4.6
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
 

Scalability Issues

Sentiment score
8.5
AppDynamics Server Monitoring excels in scalability and flexibility, managing large setups well, especially in cloud environments.
Sentiment score
7.8
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Setup Cost

Sentiment score
5.0
AppDynamics Server Monitoring is costly, with negotiable pricing but justified by benefits, challenging for smaller organizations in some regions.
No sentiment score available
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
 

Stability Issues

Sentiment score
8.5
AppDynamics Server Monitoring is highly stable, rated nine out of ten, with occasional minor issues quickly resolved.
No sentiment score available
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Valuable Features

Sentiment score
8.5
AppDynamics Server Monitoring offers real-time performance, end-to-end visibility, quick implementation, and excels in SAP monitoring accuracy.
Sentiment score
8.3
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
 

Categories and Ranking

AppDynamics Server Monitoring
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Event Monitoring (6th), AIOps (12th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, up from 0.6% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
User-friendly and provides good response time from the end-to-end server
We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
20%
Manufacturing Company
6%
Government
5%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Server Monitoring?
The platform is reliable in identifying the core system issues.
What is your experience regarding pricing and costs for AppDynamics Server Monitoring?
AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.
What needs improvement with AppDynamics Server Monitoring?
The solution's pricing could be improved and made more competitive.
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about AppDynamics Server Monitoring vs. OpsRamp and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.