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ITRS Geneos vs Prometheus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Prometheus users frequently receive support from documentation, online communities, and internal teams, reducing the need for direct technical assistance.
 

Room For Improvement

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No sentiment score available
Prometheus needs improvements in query language, UI, documentation, visualization tools, integration, security monitoring, error handling, and pricing.
 

Scalability Issues

No sentiment score available
No sentiment score available
Prometheus is highly scalable, integrates with projects like Thanos, supports enterprise needs, but some users seek parameter improvements.
 

Setup Cost

No sentiment score available
No sentiment score available
Prometheus is favored for affordability due to its open-source model, often chosen over pricier alternatives like New Relic and Datadog.
 

Stability Issues

No sentiment score available
No sentiment score available
Prometheus is stable and efficient, with occasional performance issues, commonly used in Docker Compose and Kubernetes environments.
 

Valuable Features

No sentiment score available
No sentiment score available
Prometheus is highly valued for its integration, flexibility, scalability, powerful querying, Grafana dashboards, easy installation, and robust API support.
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (26th), IT Infrastructure Monitoring (22nd)
Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. The mindshare of Prometheus is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
 

Comparisons

 

Also Known As

Geneos
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Learn More

 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
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Find out what your peers are saying about ITRS Geneos vs. Prometheus and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.