ITRS Geneos vs Prometheus comparison

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ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Prometheus are competing in the monitoring tools category. Prometheus has the edge due to its ease of deployment and cost-effectiveness.

Features: ITRS Geneos offers comprehensive monitoring capabilities, real-time insights, and alerting mechanisms. Prometheus provides flexible metrics collection, scalability, and integration with Grafana.

Room for Improvement: ITRS Geneos needs to reduce configuration complexity and enhance cloud support. Prometheus requires a more user-friendly setup process and improved high-availability features.

Ease of Deployment and Customer Service: ITRS Geneos deployment is more complex and often requires professional services but has dedicated customer service. Prometheus is easier to deploy, especially in containerized environments, but relies on community support.

Pricing and ROI: ITRS Geneos has a higher initial setup cost but delivers strong ROI through extensive features. Prometheus, being open-source, offers a lower-cost solution and is valued for its cost-effectiveness, especially for large-scale deployments.

To learn more, read our detailed ITRS Geneos vs. Prometheus Report (Updated: December 2024).

ITRS Geneos vs. Prometheus

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Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (20th)

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. The mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Noam Blidstein

Head of Global IT Operations at a financial services firm with 501-1,000 employees

A very flexible open box that can be used vastly to do anything you need

Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The great advantage of this tool is real-time monitoring."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

More ITRS Geneos pros

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

"The solution can be deployed in thirty minutes."

"The solution is useful to collect huge metrics."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"The product's initial setup phase is very easy."

"The most valuable feature is that we can receive information in different formats."

More Prometheus pros

Cons

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"Data visualization – real time and historical – is a weakness."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

More ITRS Geneos cons

"The scalability must be improved."

"I would like to see improvement in the analysis tools and customization features."

"Prometheus requires improvement on the query side."

"The query language in Prometheus is an area of concern where improvements are required."

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

"The interface is not particularly user-friendly and that could be improved."

"One potential area for improvement would be fixing the occasional glitches and bugs."

"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."

More Prometheus cons

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"I can say it's not that cheap because the licensing is a little bit costly"

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"You will get the best price if you get a single global deal."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

"We have the open-source version, so we don't pay for it."

"The solution is not expensive."

"Prometheus is available as an open-source product."

"Prometheus is an open-source solution."

"We use the solution's open-source version."

"The product is free."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"The product is expensive compared to Datadog."

More Prometheus pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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824,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is an open-source tool.

What is your primary use case for Prometheus?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...

AppDynamics vs ITRS Geneos

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Product Reports

ITRS Geneos

Download ITRS Geneos product report

Download Prometheus product report

Also Known As

Geneos

No data available

Learn More

ITRS

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available

ITRS Geneos vs. Prometheus