ITRS Geneos vs Prometheus comparison

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ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Prometheus are competing in the monitoring tools category. Prometheus has the edge due to its ease of deployment and cost-effectiveness.

Features: ITRS Geneos offers comprehensive monitoring capabilities, real-time insights, and alerting mechanisms. Prometheus provides flexible metrics collection, scalability, and integration with Grafana.

Room for Improvement: ITRS Geneos needs to reduce configuration complexity and enhance cloud support. Prometheus requires a more user-friendly setup process and improved high-availability features.

Ease of Deployment and Customer Service: ITRS Geneos deployment is more complex and often requires professional services but has dedicated customer service. Prometheus is easier to deploy, especially in containerized environments, but relies on community support.

Pricing and ROI: ITRS Geneos has a higher initial setup cost but delivers strong ROI through extensive features. Prometheus, being open-source, offers a lower-cost solution and is valued for its cost-effectiveness, especially for large-scale deployments.

To learn more, read our detailed ITRS Geneos vs. Prometheus Report (Updated: October 2024).

ITRS Geneos vs. Prometheus

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Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (21st)

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. The mindshare of Prometheus is 3.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Noam Blidstein

Head of Global IT Operations at a financial services firm with 501-1,000 employees

Dec 22, 2022

A very flexible open box that can be used vastly to do anything you need

Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The clean and colorful UI and easy to use options like snooze and active times."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"Tons of default modules which are available out of the box"

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

More ITRS Geneos pros

"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."

"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."

"It is a scalable solution."

"The best thing about Prometheus is its integration."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"The solution can be deployed in thirty minutes."

"The product's initial setup phase is very easy."

"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."

More Prometheus pros

Cons

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"It needs to be easier to configure, especially with the JMX plugins."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos cons

"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."

"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."

"The interface is not particularly user-friendly and that could be improved."

"The setup process could be more straightforward."

"The product must improve its documentation."

"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."

More Prometheus cons

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"You will get the best price if you get a single global deal."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

More ITRS Geneos pricing and cost advice

"The product is free."

"We use the solution's open-source version."

"It is an open-source tool."

"The solution is open source."

"Prometheus is an open-source solution."

"Prometheus is available as an open-source product."

"Prometheus is an open-source solution."

"Prometheus is an open-source tool."

More Prometheus pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is an open-source tool.

What is your primary use case for Prometheus?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...

AppDynamics vs ITRS Geneos

Comparisons

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Compared 23% of the time

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Grafana vs ITRS Geneos

Compared 12% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 7% of the time

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Azure Monitor vs Prometheus

Compared 20% of the time

Dynatrace vs Prometheus

Compared 11% of the time

New Relic vs Prometheus

Compared 10% of the time

Zabbix vs Prometheus

Compared 9% of the time

SolarWinds Server and Application Monitor vs Prometheus

Compared 4% of the time

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Product Reports

ITRS Geneos

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Also Known As

Geneos

No data available

Learn More

ITRS

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available

ITRS Geneos vs. Prometheus