Dynatrace vs OpenText Business Process Monitoring vs Splunk AppDynamics comparison

Dynatrace and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.8, while OpenText is ranked #30 with an average rating of 9.0. Dynatrace holds a 10.8% mindshare in APM, compared to OpenText’s 0.1% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Dynatrace

Read 345 Dynatrace reviews

30,686 Views
19,455 Comparison Views

95% willing to recommend

OpenText Business Process M...

Read 5 OpenText Business Process Monitoring reviews

325 Views
196 Comparison Views

100% willing to recommend

Splunk AppDynamics

Read 246 Splunk AppDynamics reviews

13,704 Views
8,634 Comparison Views

91% willing to recommend

Dynatrace

OpenText Business Process M...

Splunk AppDynamics

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Executive Summary

We performed a comparison between Dynatrace, OpenText Business Process Monitoring, and Splunk AppDynamics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2025).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

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Helped 849,210 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 4.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Ajai Daniel

Project Manager at Virgin Media O2

Implementation is quite easy, synthetic monitoring transactions in place and good elements report-wise

The current challenges surprised me. It doesn't support the latest versions of SNMP(at the time of writing), the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra processes from the security team. Fortunately, we're not sending sensitive data, so we were able to get sign-off. Otherwise, it could have been more challenging. We expected them to use the standard SNMP version three protocol. Real-time analytics comes up during certain calls, but again, Micro Focus has only mentioned that. They have their own tool as well for implementing. So we had a few calls on that side. It’s all more customer-driven. That is still under discussion, and we haven’t gone much into that yet. But, real-time is something the team is interested in, but at the moment, there are various challenges in terms of funding and things like that. Reports can be enhanced further. There are tools like Grafana, and since I've been part of this process, I appreciate this product. But there are debates about why we can't implement Grafana in the future. There are also discussions about real user monitoring versus synthetic monitoring, and which is better. The interface could be improved; I'd rate it a seven out of ten. This is where it can be also improved. We also faced challenges installing the BPM packages. We eventually got support, but there are situations now where many companies don’t want third parties to come and install the software. They want their own IT team to install these BPMs because they don’t want to give root-level privileges due to security constraints. So, the installation package manuals can be improved a little bit so that any team, whether from Intel or any support team, can understand and install those BPMs. The installation package manuals could be improved so any team can understand and install the VPNs. Monitoring, especially during configuration, can also be enhanced. There are various levels of configurations, and the documentation could be improved. I think AI is everywhere. So, it is something bad at the moment. There are initiatives, but still not visible. There is background work happening, and a few teams are working on those things. But, it is still not visible yet like what level of automation possibilities there are. Various software like UiPath and RPA, robotic process automation, but it’s not really materialized to the full extent. It’s still early stage.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Dynamic mapping enhances workflows that are user-friendly

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."

"I can review behaviors, trending issues, and resolve issues before they impact our clients."

"A monitoring system that can show us code level details."

"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."

"One of the features that sets this product apart from its competitors is that it generates a solution."

"Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real-time and historical end user experience."

"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."

"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."

More Dynatrace pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The stability has been very good over the years."

"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."

"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."

"It reduces the time to resolve issues and requires less manpower."

"The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"

"The most valuable feature is the flow map."

"To be honest, it's a fantastic product."

"The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."

"The solution's most valuable features are its end-user monitoring and AI functionalities."

More Splunk AppDynamics pros

Cons

"Make it easier to define applications. E.g., provide an API for applications defined by REST services."

"I was hands on in the setup of the solution. Initially, it seemed a little daunting."

"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."

"The container platform could include more value-added features."

"It can be improved in narrowing the exact exception/ERROR in application monitoring."

"There's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics."

"The product could be faster and lighter, especially the rich client which uses many resources."

"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."

More Dynatrace cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"AppDynamics Database Monitoring could improve the price of the solution, it is costly."

"The solution's user interface should be improved."

"This solution is expensive."

"The solution's pricing could be improved and made more competitive."

"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

"The solution could improve the server size for AppDynamics to include middleware products, which is doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice."

"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."

"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."

More Splunk AppDynamics cons

Pricing and Cost Advice

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."

"The product is definitely worth taking a look at. Be aware that it is probably more pricey than other options on the market, but there are a lot of capabilities. Dynatrace has an eye toward the future and the computing and monitoring needs that we are gonna need for the cloud. "

"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."

"I think that the price is reasonable."

"Our annual costs were about the same for both AppDynamics and Dynatrace."

"Dynatrace is an expensive solution."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

More Dynatrace pricing and cost advice

"On a three-year license package, it was a good deal."

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."

"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."

"AppDynamics is really pricey as it requires licenses for every feature."

"I give the price a five out of ten."

"There is an annual cost for the use of this solution."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

More Splunk AppDynamics pricing and cost advice

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Comparison Review

ITspe9886

IT Specialist at a government with 10,001+ employees

Feb 24, 2019

Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days

Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…

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Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

No data available

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems,...

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What do you like most about Micro Focus Business Process Monitor?

Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and p...

See all answers

What needs improvement with Micro Focus Business Process Monitor?

The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It...

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...

See all answers

Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 6% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Elastic Observability vs Dynatrace

Compared 5% of the time

More Dynatrace Competitors

No data available

Datadog vs Splunk AppDynamics

Compared 10% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 6% of the time

Elastic Observability vs Splunk AppDynamics

Compared 5% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Dynatrace

April 2025

Download Dynatrace product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Splunk AppDynamics

April 2025

Download Splunk AppDynamics product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

No data available

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

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