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Appian RPA vs AutomationEdge comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Appian RPA
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Process Automation (23rd)
AutomationEdge
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.4%, up from 0.2% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
MikahSellers - PeerSpot reviewer
Efficient automation with substantial ROI and innovative UI enhancements
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…
BhargavJotva - PeerSpot reviewer
An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch
The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"The interface is simple, user-friendly, and very intuitive."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The pricing is excellent. I would give them perfect marks in that regard."
"Overall, the whole product is really nice and provides significant benefits."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"The support from the vendor is very good."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."
"It helps us with cost optimization and easy implementation."
"The most valuable feature of AutomationEdge is creating accounts."
 

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The OCR for Hebrew text needs to be improved."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"There are not any areas that need improvement off the top of my head."
"The installation process could improve. It was difficult to complete."
"The price of the solution could be improved."
"AutomationEdge's primary issue is its price point, especially compared to other products."
"With the solution, customizing software can be time-consuming."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"It's not an intuitive tool."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
Information not available
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"I give the price of the solution a nine out of ten."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"It is expensive but its value can justify the cost."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"The product is available at the lowest price."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
No data available
Financial Services Firm
23%
Computer Software Company
15%
Healthcare Company
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the e...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk sol...
What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
What needs improvement with AutomationEdge?
AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
Jidoka RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
empark, talan, liverpool, ayesa, aeromexico, teknei
Smart Dubai Government (SDG)
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: March 2025.
842,767 professionals have used our research since 2012.