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ARIS BPA vs Appian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Calculating ROI from Appian is challenging, but many report significant benefits, improved satisfaction, and increased adoption across organizations.
Sentiment score
6.8
Calculating ROI with ARIS BPA varies, but users note operational improvements, time savings, and enhanced business transformation.
 

Customer Service

Sentiment score
7.4
Appian's customer service is generally effective, with quick responses for critical issues but needs improved response times for complex problems.
Sentiment score
6.6
ARIS BPA customer service is responsive and effective, but inconsistencies and communication issues affect overall satisfaction and improvement needs.
Their customer service is responsive, and the team is very prompt for support.
The consultants are fine, however, reliance on single experts for modules can be risky.
 

Scalability Issues

Sentiment score
7.4
Appian effectively scales for medium to large enterprises, managing various user sizes despite occasional hardware and integration challenges.
Sentiment score
7.6
ARIS BPA is scalable and adaptable, though cost and complexity may pose challenges for expanding organizational use.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
 

Stability Issues

Sentiment score
7.9
Appian is stable with high uptime, but performance relies on best practices, especially under heavy data processing loads.
Sentiment score
7.2
ARIS BPA is now stable and reliable, with improved updates, minor connectivity issues, and enhanced cloud hosting robustness.
It depends on how it has been designed and how it has been configured.
The stability of ARIS BPM is quite strong, rated eight out of ten.
 

Room For Improvement

Appian users seek improvements in UI customization, integration flexibility, efficiency, mobile features, pricing, and enhanced training materials.
ARIS BPA requires improved workflow, integration, and usability, with a focus on automation, data analysis, and third-party compatibility.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Software AG could improve this by making the database more open.
 

Setup Cost

Appian's pricing offers flexibility but is often seen as costly, yet competitive with IBM and Oracle for licensing options.
ARIS BPA offers customizable licensing models but is considered expensive, with price negotiation recommended for enterprises utilizing its comprehensive suite.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
 

Valuable Features

Appian offers low-code development, intuitive modeling, seamless integration, and scalable deployment for streamlined business process automation.
ARIS BPA offers flexible, comprehensive process modeling, integration, and analysis with strong reporting and usability features for diverse sectors.
It is easy for me to define the process and create configurable workflows.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
ARIS BPA
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (4th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.2%, down from 6.3% compared to the previous year. The mindshare of ARIS BPA is 5.2%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Veronika Ellermann - PeerSpot reviewer
Very user-friendly application; ARIS has an active user community; Content-sharing in the tool to be improved
The Risk and Compliance Management tool is rather complex. So, we customized it. Customization was done by SAG and was done fast. The facility for sharing content should be enhanced. For example, it would be nice if you could share content with viewers who do not explicitly have access to the model. As it is now, if you share a process with somebody that does not have access to the model, then the person receives a link that simply tells them they have no access. Particularly, when you're in the process of modeling something and you want to share it because you want to get feedback from your colleagues, I would appreciate being able to share that content. It could be valid for a period, such as 24 hours or one week. This is something that would help.
report
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
18%
Manufacturing Company
11%
Computer Software Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ARIS, ARIS BPM
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about ARIS BPA vs. Appian and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.