Appian and ARIS BPA are prominent contenders in the business process management category. Appian holds an advantage with its low-code platform and rapid development capabilities, while ARIS BPA excels in comprehensive process modeling and strategic business management.
Features: Appian offers rapid development with a low-code platform, allowing for quick implementation and reducing time to break-even. The platform facilitates easy-to-build case management and offers powerful process modeling capabilities, making it intuitive and integrated for users. ARIS BPA provides enterprise-grade process modeling and analysis, supporting extensive collaboration and governance, which makes it suitable for strategic business process management.
Room for Improvement: Appian could improve user interface flexibility and offline capabilities while addressing pricing concerns to enhance competitiveness. ARIS BPA would benefit from a more intuitive interface, a simpler licensing model, and improved integration abilities. Appian's technical support could be faster, while ARIS BPA needs better adaptation to dynamic environments and simplified reporting.
Ease of Deployment and Customer Service: Both Appian and ARIS BPA offer diverse deployment options across public, hybrid, and on-premises setups. Appian is noted for its strong customer service, providing prompt support and guidance. ARIS BPA's customer service is improving, although the complexity in setup and learning curve affects its deployment experience.
Pricing and ROI: Appian generally offers competitive pricing compared to rivals like Pega, with flexible licensing options that can deliver rapid ROI through efficient development and deployment. ARIS BPA, while more expensive with a complex licensing structure, delivers solid value when fully utilized in large-scale operations given its comprehensive capabilities.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
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