Appian and ARIS BPA are two prominent business process management tools. User reviews indicate that Appian has the upper hand in ease of deployment and customer service, while ARIS BPA excels in features and is considered worth the price despite its higher cost.
Features: Appian is praised for its automation capabilities, integration options, and user-friendly interface. ARIS BPA stands out for its comprehensive process mapping, advanced analytics tools, and extensive reporting functionality. ARIS BPA's superior features make it more appealing to users requiring extensive process analysis.
Room for Improvement: Users suggest that Appian could benefit from enhanced reporting features, more in-depth customization options, and improved performance speed. For ARIS BPA, feedback points to the need for a more intuitive design, better customer support, and faster performance. Both have areas where they can improve, but ARIS BPA's performance issues are more frequently noted.
Ease of Deployment and Customer Service: Appian is favored for its straightforward deployment process and responsive customer support. ARIS BPA is perceived as requiring a more complex setup and receives mixed reviews regarding customer service. Users find Appian easier to deploy and better supported.
Pricing and ROI: Appian is seen as more cost-effective with quicker ROI, while ARIS BPA has a higher initial setup cost but offers substantial long-term benefits due to its robust feature set. Appian's pricing is more attractive for users looking for immediate returns, whereas ARIS BPA's higher cost is justified by its advanced capabilities in the long run.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
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