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ARIS BPA vs Appian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
2.0
ARIS BPA customer service is responsive and effective, but inconsistencies and communication issues affect overall satisfaction and improvement needs.
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
Sentiment score
4.6
ARIS BPA requires improved workflow, integration, and usability, with a focus on automation, data analysis, and third-party compatibility.
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
8.3
ARIS BPA is scalable and adaptable, though cost and complexity may pose challenges for expanding organizational use.
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
Sentiment score
5.5
ARIS BPA offers customizable licensing models but is considered expensive, with price negotiation recommended for enterprises utilizing its comprehensive suite.
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
7.4
ARIS BPA is now stable and reliable, with improved updates, minor connectivity issues, and enhanced cloud hosting robustness.
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
Sentiment score
7.9
ARIS BPA offers flexible, comprehensive process modeling, integration, and analysis with strong reporting and usability features for diverse sectors.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
ARIS BPA
Ranking in Business Process Management (BPM)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
65
Ranking in other categories
Business Process Design (3rd)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of ARIS BPA is 5.8%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Financial Services Firm
16%
Manufacturing Company
11%
Government
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ARIS, ARIS BPM
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about ARIS BPA vs. Appian and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.