Appian and BIC Platform are two prominent tools in the business process management industry. Based on user reviews, BIC Platform has the upper hand in features and pricing, while Appian excels in customer service and ease of deployment.
Features: Users value Appian for its comprehensive process automation capabilities, integration options, and deployment model. BIC Platform is recognized for its flexibility, robust compliance features, and cost-effectiveness.
Room for Improvement: Appian needs better reporting and analytics capabilities, more intuitive user interfaces, and enhanced integration with third-party tools. BIC Platform could improve its documentation, user training, and system performance under heavy loads.
Ease of Deployment and Customer Service: Appian scores higher in deployment simplicity and the quality of customer service, offering better support throughout the deployment process. BIC Platform is solid in deployment but lags in terms of customer support.
Pricing and ROI: Appian is perceived as a higher-cost solution with good ROI when fully utilized. BIC Platform offers more competitive pricing, making users feel they receive significant value for the cost, leading to better ROI.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
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