OpenText 360 for SharePoint and Appian offer comparable document and process management solutions but are different in integration, usability, customization, and workflow capabilities. Based on user reviews, OpenText scores higher in usability and integration, while Appian has the upper hand in advanced workflow and customization.
Features: Users value OpenText 360 for SharePoint for its seamless integration with SharePoint, robust document management functions, and ease of use. Appian is appreciated for comprehensive workflow management, extensive customization options, and strong automation tools.
Room for Improvement: OpenText 360 for SharePoint could improve in mobile accessibility, interface speed, and performance optimization. Appian users suggest enhancements in batch processing, intuitive design, and some usability aspects.
Ease of Deployment and Customer Service: Users find OpenText 360 for SharePoint relatively straightforward in deployment but report mixed experiences with customer service. Appian users highlight a more complex initial setup but commend their support teams for responsive and effective service.
Pricing and ROI: OpenText 360 for SharePoint is noted for competitive pricing but has varied ROI experiences. Appian, while a higher upfront investment, is regarded for delivering significant ROI due to its extensive feature set, with users generally more satisfied with the value despite higher costs.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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