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Appian vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Process Automation (5th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.1%, down from 6.4% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Q&A Highlights

it_user128490 - PeerSpot reviewer
Aug 15, 2017
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"The tech support is quite good."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The tool is very flexible."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"This is the most complete solution of its kind."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The fact that it allows for the internal sharing of information is very good."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
 

Cons

"Appian could improve their customer-facing initiatives."
"If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"I wouldn't say their response time is long, but it could be quicker."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Integration is an area where the solution lacks."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The user interface could definitely be improved."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
 

Pricing and Cost Advice

"It's good value for the price."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"The price is high."
"The tool is quite costly."
"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."
"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."
"The pricing can be a little confusing to customers."
"The solution has a very complex pricing model."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"Pricing is a part of the enterprise agreement that we have."
"On-premises version is expensive"
"It has a reasonable price."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"SharePoint uses a subscription model."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
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Answers from the Community

it_user128490 - PeerSpot reviewer
Aug 15, 2017
Aug 15, 2017
We have been using ELMA BPM (http://www.elma-bpm.com/), and it also does not require programming to model and execute processes. Yes, for complicated custom features you will need additional scripts but that isn't generally a problem. Plus, there are KPI management options as well as CRM and ECM modules included, all working well with processes. Project Management is available too although I w...
2 out of 9 answers
it_user109617 - PeerSpot reviewer
Jul 29, 2014
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers
it_user128490 - PeerSpot reviewer
Jul 29, 2014
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us... Many Thanks Pratyush
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
22%
Government
13%
Legal Firm
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft. On a scale of one to ten, I rate its price as six.
What needs improvement with OpenText 360 for SharePoint?
In the future, I would like to see new features in SharePoint for improved project tracking processes. Specifically, integration with a feature like Planner could assist in assigning tasks to speci...
 

Comparisons

No data available
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Appian vs. OpenText 360 for SharePoint and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.