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Appian vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (5th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
26th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.3% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Q&A Highlights

it_user128490 - PeerSpot reviewer
Aug 15, 2017
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian is a very low code platform. It's very easy to learn and use."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"Technical support is helpful."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"There is a version coming out every six months with performance improvements."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The fact that it allows for the internal sharing of information is very good."
"The product has a strong and easy integration with Teams."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
 

Cons

"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"It needs better integration with our existing application ecosystem."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"I wouldn't say their response time is long, but it could be quicker."
"The graphical user interface could be easier to use. It should be simplified."
"There could be a scope of enhancement for capturing the variety of use cases."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"The user interface could definitely be improved."
"Integration is an area where the solution lacks."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
 

Pricing and Cost Advice

"The cost depends on the number of users, although I recommend taking an unlimited license."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
"BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
"The price is high."
"The solution has a very complex pricing model."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"Pricing is a part of the enterprise agreement that we have."
"It has a reasonable price."
"On-premises version is expensive"
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"SharePoint uses a subscription model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
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Answers from the Community

it_user128490 - PeerSpot reviewer
Aug 15, 2017
Aug 15, 2017
We have been using ELMA BPM (http://www.elma-bpm.com/), and it also does not require programming to model and execute processes. Yes, for complicated custom features you will need additional scripts but that isn't generally a problem. Plus, there are KPI management options as well as CRM and ECM modules included, all working well with processes. Project Management is available too although I w...
2 out of 9 answers
it_user109617 - PeerSpot reviewer
Jul 29, 2014
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers
it_user128490 - PeerSpot reviewer
Jul 29, 2014
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us... Many Thanks Pratyush
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
22%
Government
13%
Legal Firm
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What needs improvement with OpenText 360 for SharePoint?
The graphical user interface had to be more user-friendly. It's not as intuitive.
 

Comparisons

No data available
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Process 360, Global 360, OpenText Process 360
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Appian vs. OpenText 360 for SharePoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.