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Appian vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Clients saw significant ROI and profit increases, reducing process times by 85%, achieving break-even within a year.
No sentiment score available
 

Customer Service

Sentiment score
7.4
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
6.7
OpenText 360 for SharePoint offers reliable customer support with varying models but lacks in advanced technical assistance and chat support.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
7.3
OpenText 360 for SharePoint scalability varies, with reports of successful scaling, integration challenges, and potential improvements for large enterprises.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
6.8
OpenText 360 for SharePoint stability varies, with some users reporting reliability issues and others noting improvements and challenges.
 

Room For Improvement

Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
OpenText 360 for SharePoint requires UI improvements, simplified licensing, better integration, intuitive workflows, and enhanced content management and support.
 

Setup Cost

Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
OpenText 360's complex pricing and licensing challenges enterprise buyers, with SaaS options being cheaper but requiring expertise.
 

Valuable Features

Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
OpenText 360 for SharePoint enhances collaboration and document management with customization, platform independence, and strong performance capabilities.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (4th), Process Mining (6th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Q&A Highlights

it_user128490 - PeerSpot reviewer
Aug 15, 2017
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Answers from the Community

it_user128490 - PeerSpot reviewer
Aug 15, 2017
Aug 15, 2017
We have been using ELMA BPM (http://www.elma-bpm.com/), and it also does not require programming to model and execute processes. Yes, for complicated custom features you will need additional scripts but that isn't generally a problem. Plus, there are KPI management options as well as CRM and ECM modules included, all working well with processes. Project Management is available too although I w...
2 out of 9 answers
it_user109617 - PeerSpot reviewer
Jul 29, 2014
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers
it_user128490 - PeerSpot reviewer
Jul 29, 2014
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us... Many Thanks Pratyush
 

Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
16%
Computer Software Company
11%
Government
6%
Financial Services Firm
22%
Government
13%
Computer Software Company
9%
Legal Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What needs improvement with OpenText 360 for SharePoint?
The graphical user interface had to be more user-friendly. It's not as intuitive.
 

Comparisons

No data available
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Process 360, Global 360, OpenText Process 360
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Appian vs. OpenText 360 for SharePoint and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.