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Apple Remote Desktop vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
Microsoft Intune's customer support varies, with satisfaction influenced by response times, expertise, and chosen support package.
No sentiment score available
No sentiment score available
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
We don't rely on Microsoft for support because, as their top partner, our team possesses extensive Microsoft expertise.
Given our premium support, expert-level service from Microsoft could be enhanced.
 

Room For Improvement

Sentiment score
4.7
Microsoft Intune faces challenges in deployment, integration, device support, simplicity, security features, pricing, and technical support.
No sentiment score available
No sentiment score available
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is highly scalable, praised for adaptability and efficiency, though macOS support is sometimes seen as less robust.
No sentiment score available
No sentiment score available
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Setup Cost

Sentiment score
7.6
Microsoft Intune offers cost-effective, flexible enterprise device management, especially when bundled with Microsoft 365 E3 or E5 licenses.
No sentiment score available
No sentiment score available
Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors.
We did not incur additional setup costs for Intune, as it was already included in our E5 license.
We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune offers high stability and reliability with minor issues, strong security, and effective device management, enhancing user satisfaction.
No sentiment score available
No sentiment score available
Microsoft Intune has been very stable.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
 

Valuable Features

Sentiment score
8.1
Microsoft Intune provides cloud-based management, security, and compatibility across devices, integrating seamlessly with the Microsoft ecosystem for enhanced compliance.
No sentiment score available
No sentiment score available
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
221
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apple Remote Desktop
Ranking in Remote Access
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (6th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
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Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
No data available
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
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