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AppRiver Email Security vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Email Security (23rd)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. AppRiver Email Security is designed for Email Security and holds a mindshare of 1.0%, down 1.1% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 6.2% mindshare, down 8.6% since last year.
Email Security
Secure Email Gateway (SEG)
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
RobertSmith15 - PeerSpot reviewer
Email security offers superior protection with good personalization
I have experienced the Barracuda team as very cooperative, and they are readily available for calls with technical support via email. I have had no issues with ongoing support throughout the product's lifecycle. Assistance was provided to me when transferring archived information from a legacy email service. They also recommended an additional service to streamline the process, making it as easy as possible.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"The protection from Barracuda Email Security Gateway is essentially a sandboxing solution."
"It's easy to use. The configuration and web interface are user-friendly."
"I appreciate that the product provides account takeover protection."
"It can scale."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"The performance is good."
"We find the email security to be valuable."
"The solution is scalable."
 

Cons

"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"The reporting can be improved."
"The solution should add automatic alerts to the mobile."
"Barracuda should have a sandbox feature in the appliances."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"There is room for further integration with the wider platform."
 

Pricing and Cost Advice

"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"The licensing cost is competitive, it's not too high and not too low."
"There is an annual license required for this solution."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"The licensing fees are part of a bundled support package that we pay for."
"We pay between $8 and $10 USD per user per month."
"We find the solution's pricing okay."
"It is an expensive solution and I would rate it 5 out of 10."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Retailer
7%
Non Profit
6%
Educational Organization
16%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible.
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features.
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

AppRiver Advanced Email Security
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

IHMC
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about AppRiver Email Security vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
861,524 professionals have used our research since 2012.