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AppRiver Email Security vs Barracuda Email Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
AppRiver Email Security
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Email Security (24th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (2nd)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The basic features are okay and I'm satisfied with the Defender."
"Defender helps us prioritize threats across our organization."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"There are several features that I consider valuable."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"I like Barracuda's cloud sandbox feature."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"We find the email security to be valuable."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
 

Cons

"The UI needs to be more user-friendly."
"We need a separate license and we don't know how to get the license that is required."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Configuration at the mid-level could be improved for the support team."
"The XDR dashboard has room for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"The reporting can be improved."
"The pricing needs improvement."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The DMARC security is somewhat weak and could be strengthened."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
 

Pricing and Cost Advice

"The license is expensive because the cost is based on the number of users."
"It's a user-base subscription."
"The pricing is normal. Considering its popularity, it's not overpriced."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The pricing has become expensive."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The product is very expensive."
"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"e solution's pricing is exceedingly high, and it continues to increase."
"The solution requires a license and we pay annually."
"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"Compared to other products, this solution is quite affordable."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
14%
Non Profit
10%
Construction Company
8%
Financial Services Firm
6%
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower price...
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or intro...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

MS Defender for Office 365
AppRiver Advanced Email Security
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
IHMC
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about AppRiver Email Security vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
816,406 professionals have used our research since 2012.