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AppRiver Email Security vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
AppRiver Email Security
Ranking in Email Security
24th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Ranking in Email Security
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of AppRiver Email Security is 1.6%, up from 1.1% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.5%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The email protection is excellent, especially in terms of anti-phishing policies."
"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."
"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."
"Microsoft Defender for Office 365 is a stable solution."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It is scalable."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The product's most valuable feature is third-party integrations."
"You can use the product to create special accounts."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
 

Cons

"You should be able to deploy Defender for every subscription without the need to add servers."
"Configuration at the mid-level could be improved for the support team."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The tool is not 100% stable."
"I think the implementation could be more streamlined."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The solution needs to improve its backup."
 

Pricing and Cost Advice

"The pricing is normal. Considering its popularity, it's not overpriced."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is very expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The solution saves money so we have seen a return on investment."
"The pricing has become expensive."
"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"The product is expensive."
"It is a low-price solution."
"Online Protection is fairly expensive."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"It's a high price."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The pricing of the solution is reasonable."
"The solution should reduce the cost."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
14%
Non Profit
10%
Construction Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower price...
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or intro...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For exam...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
 

Also Known As

MS Defender for Office 365
AppRiver Advanced Email Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
IHMC
Information Not Available
Find out what your peers are saying about AppRiver Email Security vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.