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AppWorx Workload Automation vs Automic Automation Intelligence [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
Workload Automation (3rd)
AppWorx Workload Automation
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Workload Automation (12th)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The dashboard is intuitive."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"Scheduling is a good feature."
"The solution is very user friendly so anyone can use it."
"AppWorx isn't limited to Unix or Linux. We can set it up in Windows, AWS, or Azure environments. It's not dependent on any one particular environment."
"It is really a robust product."
"The most valuable features of AppWorx Workload Automation are simplicity and reliability. Additionally, they recently transformed the UI which is better."
"It has improved my organization through automation of back office and infrastructure procedures, and by integrating and orchestrating key business applications spanning multiple technology stacks."
"The compliance-related features are very good."
"The product's initial setup phase was easy."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
"The Action Packs are a good feature."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
 

Cons

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The solution is good, it's reliable. But sometimes the UI is not the most responsive I've ever used."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"JAMS notifications for hung jobs could be improved."
"AppWorx Workload Automation does not support mainframe environments, which limits its use for larger and older organizations like ours that still rely on mainframes."
"It has been a deprecated product, because it is so old. There has been a couple of new solutions that are a little more advanced."
"The graphical interface is pretty cool but not the best so it could use some improvement."
"AppWorx Workload Automation does not support mainframe environments, which limits its use for larger and older organizations like ours that still rely on mainframes."
"The internal security model can be complex when configuring multiple user groups."
"Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again."
"It has been a deprecated product, because it is so old."
"It is difficult to integrate with the Active Directory (AD)."
"Integration of the solution could be improved."
"The job reporting feature needs improvement."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
 

Pricing and Cost Advice

"This is a good product at a fair price."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"For what it does, the product is priced very well."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Licensing options are fairly straightforward."
"We are satisfied with the pricing."
"The price for annual licenses is a bit expensive so pricing is rated a two out of ten."
"The cost model is based on the number of orchestrated systems used."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
12%
University
10%
Healthcare Company
9%
Manufacturing Company
16%
University
14%
Performing Arts
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I believe the pricing and licensing were fair. I was not here when that process took place and do not know exactly, b...
What needs improvement with JAMS?
When it comes to improvements for JAMS, I think upgrading and migrating some of the current processes could benefit f...
What is your primary use case for JAMS?
Our main use case for JAMS is to automate our data pump backups for our PeopleSoft Oracle system, as well as run a my...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
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Also Known As

No data available
CA Automic Applications Manager
Terma Suite
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
Information Not Available
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: April 2026.
894,738 professionals have used our research since 2012.