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AppWorx Workload Automation vs Automic Automation Intelligence [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
Workload Automation (3rd)
AppWorx Workload Automation
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Workload Automation (12th)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"The dashboard is intuitive."
"We have over 50 jobs running daily to manage all the integration of our systems and we don’t have to monitor these jobs; they just run, JAMS centralizes the management of jobs in our environment, has streamlined our monitoring, saves us about four hours a week in troubleshooting time, and has helped free up about eight hours a week of IT staff time."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The interface is good."
"It allows for efficient workload management and reports on the status of processes, which was a unique feature when it was first introduced."
"Scheduling is a good feature."
"It has improved my organization through automation of back office and infrastructure procedures, and by integrating and orchestrating key business applications spanning multiple technology stacks."
"The most valuable features of AppWorx Workload Automation are simplicity and reliability. Additionally, they recently transformed the UI which is better."
"AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us."
"We have a lot of nightly jobs that need to be run. Therefore, we perform a lot of calculations and processes during nighttime hours."
"The solution is very user friendly so anyone can use it."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The Action Packs are a good feature."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
 

Cons

"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"I would enhance the compatibility feature of JAMS because sometimes when the server is under high load, it does not inform us and we cannot get answers."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"It is difficult to integrate with the Active Directory (AD)."
"AppWorx Workload Automation does not support mainframe environments, which limits its use for larger and older organizations like ours that still rely on mainframes."
"Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again."
"The current setup process can be a bit much for users."
"The graphical interface is pretty cool but not the best so it could use some improvement."
"As a general process automation and integration tool, it has been superseded by other offerings, notably the Workload Automation suite."
"This solution could be improved in the areas of reporting, forecasting, and intelligence."
"As a general process automation and integration tool, it has been superseded by other offerings, notably the Workload Automation suite."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"Integration of the solution could be improved."
"The job reporting feature needs improvement."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It's expensive, to be honest, but it does the job."
"The cost model is based on the number of orchestrated systems used."
"Licensing options are fairly straightforward."
"The price for annual licenses is a bit expensive so pricing is rated a two out of ten."
"We are satisfied with the pricing."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
12%
University
10%
Healthcare Company
9%
Manufacturing Company
16%
University
14%
Performing Arts
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I believe the pricing and licensing were fair. I was not here when that process took place and do not know exactly, b...
What needs improvement with JAMS?
When it comes to improvements for JAMS, I think upgrading and migrating some of the current processes could benefit f...
What is your primary use case for JAMS?
Our main use case for JAMS is to automate our data pump backups for our PeopleSoft Oracle system, as well as run a my...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
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Also Known As

No data available
CA Automic Applications Manager
Terma Suite
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
Information Not Available
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: April 2026.
894,807 professionals have used our research since 2012.