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AppWorx Workload Automation vs Automic Automation Intelligence [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Workload Automation (3rd)
AppWorx Workload Automation
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Workload Automation (13th)
Automic Automation Intellig...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
DS
Personal Assistant at Centrum.sk
Saves time on manual processes and provides alerts on special scenarios
The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of JAMS is its robustness."
"The product is easy to use."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"JAMS saves us on the order of thousands of hours per year."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"Getting JAMS in place was a game changer for us back then."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The most valuable features of AppWorx Workload Automation are simplicity and reliability. Additionally, they recently transformed the UI which is better."
"It has improved my organization through automation of back office and infrastructure procedures, and by integrating and orchestrating key business applications spanning multiple technology stacks."
"AppWorx isn't limited to Unix or Linux. We can set it up in Windows, AWS, or Azure environments. It's not dependent on any one particular environment."
"We have a lot of nightly jobs that need to be run. Therefore, we perform a lot of calculations and processes during nighttime hours."
"Scheduling is a good feature."
"AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us."
"Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively."
"The automation in Atomic Applications Manager has provided a solid return on investment as it has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions."
"The tool's online manuals and documentation are good. Its user interface is user-friendly."
"The Action Packs are a good feature."
"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."
 

Cons

"For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The solution is good, it's reliable. But sometimes the UI is not the most responsive I've ever used."
"AppWorx Workload Automation does not support mainframe environments, which limits its use for larger and older organizations like ours that still rely on mainframes."
"We are looking for additional features that would allow us to call APIs and integrate the product with other tools more effectively."
"The internal security model can be complex when configuring multiple user groups."
"It has been a deprecated product, because it is so old. There has been a couple of new solutions that are a little more advanced."
"If there is a time out that happens at the tool's end, then we, as users of the product, are not able to login to the GUI."
"As a general process automation and integration tool, it has been superseded by other offerings, notably the Workload Automation suite."
"It has been a deprecated product, because it is so old."
"Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again."
"The job reporting feature needs improvement."
"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."
"Integration of the solution could be improved."
 

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"It's expensive, to be honest, but it does the job."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The product is reasonably priced, and we don't have any add-ons."
"We are satisfied with the pricing."
"Licensing options are fairly straightforward."
"The cost model is based on the number of orchestrated systems used."
"The price for annual licenses is a bit expensive so pricing is rated a two out of ten."
"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."
"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
12%
University
10%
Healthcare Company
9%
Manufacturing Company
15%
University
14%
Performing Arts
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
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Also Known As

No data available
CA Automic Applications Manager
Terma Suite
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
Information Not Available
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: April 2026.
886,576 professionals have used our research since 2012.