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Arcserve Cloud Direct vs Azure Site Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Disaster Recovery as a Service
17th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (52nd)
Azure Site Recovery
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Disaster Recovery as a Service category, the mindshare of Arcserve Cloud Direct is 0.8%, up from 0.7% compared to the previous year. The mindshare of Azure Site Recovery is 24.0%, down from 24.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
RituparnaBhattacharya - PeerSpot reviewer
The time-saving aspects allow us to write PowerShell scripts to automate failover processes
First of all, we initially faced a challenge as Azure Site Recovery was not supporting shared disk options on SQL clusters with VMs, which are important for a Windows cluster mode. Additionally, the setup is quite easy, only requiring the creation of a vault. Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"Provides generally good performance, from protection to production to failover to data recovery."
"We use the solution across hospitality and healthcare domains. We use it for custom development. It helps us develop a seamless omnichannel for the healthcare industry."
"Azure Site Recovery's automated file synchronization was a game-changer in managing legacy systems."
"What I like best about Azure Site Recovery is that it's easier to use because my organization already has Azure as an Active Directory solution."
"The solution is secure, reliable, and scalable."
"Azure Site Recovery helps to save costs."
"Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore."
"Despite the cost concerns and downtime management, I would still recommend Azure Site Recovery."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"It could include more of a backup and recovery."
"When it runs, it runs well but when it doesn't run, the solution needs to make it clearer as to why and what the troubleshooting process is. All this would be possible if the error logging was streamlined a bit."
"Could have more integration with other platforms."
"It would be good if we could replicate the solution to multiple locations simultaneously because we are currently allowed to replicate to just a single location."
"Azure Site Recovery's deployment is complex. There are a lot of bugs, and it needs to improve stability."
"I conveyed the feedback to the agent, suggesting an increase in the agent count in our VNS in the USA. I also addressed notification concerns, as some issues didn't trigger alerts during a recent call."
"There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages."
"We need to be able to move the virtual servers and not build and then port them across. They need to improve the hypervisor."
 

Pricing and Cost Advice

Information not available
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"Azure Site Recovery is a very reasonably priced product."
"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"Azure Site Recovery is neither very expensive nor very cheap."
"The tool's licensing is yearly and not expensive."
"They have a license to pay."
"Azure Site Recovery is affordable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective. Microsoft frequently restructures their pricing, causing us to adjust packages and subscriptions, whic...
What needs improvement with Azure Site Recovery?
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages. The support help desk needs to improve escalation procedures. Azure ( /products...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
No data available
 

Overview

 

Sample Customers

Lion
Russell Reynolds Associates, Union Insurance, Rackspace
Find out what your peers are saying about VMware, Microsoft, Commvault and others in Disaster Recovery as a Service. Updated: April 2025.
847,862 professionals have used our research since 2012.