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Arcserve SaaS Backup vs AvePoint Cloud Backup comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
14th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
AvePoint Cloud Backup
Ranking in SaaS Backup
3rd
Average Rating
8.8
Number of Reviews
10
Ranking in other categories
Cloud Backup (13th)
 

Mindshare comparison

As of November 2024, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.9%, down from 2.4% compared to the previous year. The mindshare of AvePoint Cloud Backup is 10.6%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

SA
Provides ease of configuration and good technical support services
We opted for this SaaS backup solution because we didn't have a backup solution previously, so we're currently testing different options. Our main goal is to protect the data and documents stored in SharePoint. Arcserve's automation capabilities have benefited us by providing a comprehensive backup and restore process solution. In terms of data recovery, both the performance and reliability have been excellent. It stands out due to its easy configuration process and the availability of numerous tools for backup and recovery. I rate it a nine out of ten.
Hendrik Belitz - PeerSpot reviewer
Has a straightforward setup process and valuable data security policies
The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
"It is the only product in the market that offers platform backup."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The most valuable features are the email backup and the SharePoint backup."
"The initial setup is super easy."
"The backup and recovery functionalities of the product are very useful."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
 

Cons

"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"The restoration could be faster."
"The configuration could be made easier."
"It is challenging for small or medium-sized businesses to purchase it."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The product's price is an area of concern where improvements are required."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"It costs a little bit more than other competitors in the market."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I am not sure, but I believe that the cost is $7 USD per user."
"I would say that the pricing policy of the product is flexible and good."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"The platform is more expensive than other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
14%
Manufacturing Company
11%
Government
7%
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Swedish Match, Hydro, Mercury IT, Avepoint
Find out what your peers are saying about Arcserve SaaS Backup vs. AvePoint Cloud Backup and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.