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Arcserve SaaS Backup vs AvePoint Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
AvePoint Cloud Backup
Ranking in SaaS Backup
3rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Cloud Backup (12th)
 

Mindshare comparison

As of February 2025, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.2%, down from 1.8% compared to the previous year. The mindshare of AvePoint Cloud Backup is 9.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

SA
Provides ease of configuration and good technical support services
We opted for this SaaS backup solution because we didn't have a backup solution previously, so we're currently testing different options. Our main goal is to protect the data and documents stored in SharePoint. Arcserve's automation capabilities have benefited us by providing a comprehensive backup and restore process solution. In terms of data recovery, both the performance and reliability have been excellent. It stands out due to its easy configuration process and the availability of numerous tools for backup and recovery. I rate it a nine out of ten.
Robert Hedblom - PeerSpot reviewer
Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments
The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of data recovery, both the performance and reliability have been excellent."
"The data application is working well, and it does manage to match data when using the data option."
"The product's initial setup phase was super easy."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The initial setup is super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The backup and recovery functionalities of the product are very useful."
"The most valuable features are the email backup and the SharePoint backup."
 

Cons

"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"They should include the capability to back up on-premises environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The product's price is an area of concern where improvements are required."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The configuration could be made easier."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The restoration could be faster."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"It costs a little bit more than other competitors in the market."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"The platform is more expensive than other vendors."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I would say that the pricing policy of the product is flexible and good."
"I am not sure, but I believe that the cost is $7 USD per user."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Manufacturing Company
14%
Healthcare Company
9%
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
 

Overview

 

Sample Customers

Information Not Available
Swedish Match, Hydro, Mercury IT, Avepoint
Find out what your peers are saying about Arcserve SaaS Backup vs. AvePoint Cloud Backup and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.