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ArcSight Enterprise Security Manager (ESM) vs Exabeam comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Exabeam offers more machine learning models that detect anomalies.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Even with TAM support from Exabeam, many issues go unresolved.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
It lacks some capabilities compared to other tools available in the market.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
These problems were not frequent, and the last six to eight months have been stable.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
The ability to interpret data is highly valued.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Exabeam
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Security Incident Response (4th), Threat Intelligence Platforms (7th), Security Orchestration Automation and Response (SOAR) (7th), AI-Powered Cybersecurity Platforms (9th)
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Exabeam is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Hulu, ADP, Safeway, BBCN Bank
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Exabeam and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.