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ArcSight Enterprise Security Manager (ESM) vs NetWitness Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.4
Reviews Sentiment
7.5
Number of Reviews
36
Ranking in other categories
Log Management (22nd)
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of NetWitness Platform is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
MdZaman - PeerSpot reviewer
Really scalable for enterprise customers
The solution should have more integration capabilities with different platforms. The API is nearly open and scalable, so the solution can integrate with many platforms. The solution has more than 200 log sources in the scalability to support, but this is its limit. Installation is pretty easy. However, there are a couple of modules involved, so it is not as easy as it could be. We are talking about a distributed module, not a single-module type. This is what makes things a bit complex, instead of easier. I rate it as a seven out of ten on its installation and configuration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"The most valuable feature of ArcSight ESM is its ease of use."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​"
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"The user interfaces are quite good and speedy."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"It is a robust product and has multiple valuable features."
"NetWitness Platform is valuable for creating rules that the solution must detect."
"The most valuable features are the threat prediction and network forensics."
"Performance and reporting are very good."
"The most valuable features are the packet decoder, log decoder, and concentrator."
"The newer 11.5 version that my team is using has found it to have good mapping."
"The most valuable feature is the security that it provides."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"It gives the capability for the incident response team to correlate logs to identify any kind of problem like malware and incidents in a general sense, both for logs and packets."
 

Cons

"The way that scaling is set up isn't very cost-effective."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"ArcSight ESM is lacking cloud scalable technology."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"The initial setup could be more straightforward."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The threat detection capability and centralizing and upgrading capability need to be improved. The threat alert capability needs to be improved as well because there is some lag time at present. They need to work on their database search too."
"More customizability is required, which is something that they need to improve on."
"We have encountered issues with unresolved crashes."
"RSA NetWitness Logs and Packets can improve the threat level aspect, it is lacking compared to other solutions. Whenever any hacking activity or any other threat factor occurred they used to provide the coverages very fast when comparing RSA NetWitness Logs and Packets. I heard the other three solutions, from a discussion with my team members who had experience in other solutions, they used to say that. Whenever any issues happened across the globe RSA NetWitness Logs and Packets are a little bit slow improving those detection mechanisms."
"It is not so easy to customize this product."
"Log aggregation is an issue with this solution because there are a huge number of alerts in a single instance."
"The system architecture is complex and sometimes it’s hard to troubleshoot potential problems."
"The user interface is a little bit difficult for new users and it needs to be improved."
 

Pricing and Cost Advice

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"It's a good price, it's one of the cheaper solutions."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"The pricing is great compared to others."
"The new pricing and licensing mechanisms are fair. I would advise always to get the full solution (i.e., not only Logs)."
"RSA NetWitness Logs and Packets do not have a subscription model, it's a one-time purchase. There is only a perpetual license."
"We have a perpetual license, so the total cost of ownership is not very expensive. It's a good investment."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"In comparison to other SIEM solutions such as Splunk, NetWitness is less costly."
"The licenses are good but the cost is very expensive."
"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
"We are on an annual license for the use of the solution."
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
18%
Computer Software Company
17%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The product price was reasonable for my region and the market.
What needs improvement with NetWitness Platform?
From an improvement perspective, the NetWitness Platform needs to release new features and improve in areas like log correlation. The tool needs to have easier integrations with the cloud. Building...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
RSA Security Analytics
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Los Angeles World Airports, Reply
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. NetWitness Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.