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ArcSight Enterprise Security Manager (ESM) vs Rapid7 InsightIDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (20th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.9% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Gerard Konan - PeerSpot reviewer
Helps in the management of compliance, secret events and information
One of our customers had a Huawei firewall and we required help to do the configuration. However, the installation was easy with other standard vendors like Cisco and Check Point. The product's deployment got completed in four to five days and we required three people to handle it. One person was in charge of the portal's initial set up and the other one handled the integration of on-premises devices. The third one took care of Office 365 integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"Support is very good."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"The most useful features are directories, price, and live reporting."
"​​User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."
"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"I like the tool's user analysis feature."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"I like that it's a cloud-based solution."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
 

Cons

"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"Customer service and support is our biggest challenge."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"The ability to tune the collector for custom logs would greatly help."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"The product allows us to make only 30 custom rules."
 

Pricing and Cost Advice

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"The product licenses are inexpensive."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"Aggregation can help a lot in pushing down licensing costs."
"There is a license required for this solution."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"It is more reasonably priced than other vendors."
"Rapid7 InsightIDR's pricing is reasonable."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The solution has a mid-range price point in the market"
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
10%
Government
9%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
InsightIDR
 

Learn More

 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.