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ArcSight Enterprise Security Manager (ESM) vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Sentinel
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.2%, down from 1.8% compared to the previous year. The mindshare of Sentinel is 2.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Feb 14, 2024
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
JaideepSingh - PeerSpot reviewer
Jul 26, 2023
An automated solution that helped me detect threats in less than half the time it used to take
Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"It is a robust product and has multiple valuable features."
"The user interfaces are quite good and speedy."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The solution lets us get all the logs properly and regularly monitor customer infrastructure."
"The most valuable feature of this solution is that it provides a central locking system for many event sources."
"The most valuable feature is the flexible log for identifying security threats inside an application. Sentinel is very good at this."
"We can do advanced hunting queries and modify SQL queries to get desired results based on the rules triggering over the console."
"One of the most valuable features is the business intelligence engine. It's very important because it keeps track of everything that's happening and alerts us if something is different than expected. The first time I used it, I was shocked at how well it performed. Another valuable feature that I think makes this product worth the price you pay for it is that it connects to basically every system that provides some form of logging, and it's very easy to set up what triggers this."
"The solution's Kusto Query Language (KQL) execution time is pretty good."
"The native integration with out-of-the box format is hassle free and allows data to be used advantageously."
"Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network."
 

Cons

"Customer service and support is our biggest challenge."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The security area has room for improvement."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"Currently lacks SOAR feature."
"​In certain cases, this product does have false positives, which the company should work on."
"The solution does not allow outsourced authorizations."
"I would like to see a better reporting work structure on the dashboard."
"There is no integration in the web-side of the tool."
"There is a need for more flexibility in customization, especially when working with different vendors and platforms."
"It is an ancient product."
"There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices."
"This product's connection to certain types of cloud systems could be improved. We can do Microsoft, Google, and Amazon, but there are a lot of other things happening in the cloud that we do not connect well enough to. This product could be improved with better connection to cloud-based solutions."
"I rate Sentinel a six out of ten for scalability."
 

Pricing and Cost Advice

"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"It's a good price, it's one of the cheaper solutions."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"Sentinel's slightly on the expensive side."
"Sentinel is moderately priced."
"The solution’s pricing is aligned with its competitors."
"Sentinel is a subscription-based solution."
"We receive a pricing discount because of our ongoing partnership with Micro Focus."
"We inquired about getting support from the vendor, Micro Focus, but the cost was very high."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
10%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What needs improvement with NetIQ Sentinel?
There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
NetIQ Sentinel, Novell SIEM
 

Learn More

 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Sentinel and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.