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ArcSight Enterprise Security Manager (ESM) vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Sentinel
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.8% compared to the previous year. The mindshare of Sentinel is 3.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
JaideepSingh - PeerSpot reviewer
An automated solution that helped me detect threats in less than half the time it used to take
Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support is very good."
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"Stable solution with good customer service support."
"Very good real-time reporting with a good dashboard."
"We have been satisfied with the support."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"The tool is simple to use."
"The solution's Kusto Query Language (KQL) execution time is pretty good."
"One of the most valuable features is the business intelligence engine. It's very important because it keeps track of everything that's happening and alerts us if something is different than expected. The first time I used it, I was shocked at how well it performed. Another valuable feature that I think makes this product worth the price you pay for it is that it connects to basically every system that provides some form of logging, and it's very easy to set up what triggers this."
"Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network."
"We can do advanced hunting queries and modify SQL queries to get desired results based on the rules triggering over the console."
"The most valuable feature is the flexible log for identifying security threats inside an application. Sentinel is very good at this."
"The most valuable feature of this solution is that it provides a central locking system for many event sources."
"The solution lets us get all the logs properly and regularly monitor customer infrastructure."
 

Cons

"The initial setup could be more straightforward."
"The visualization is not very good compared to Splunk."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"ArcSight ESM needs to improve performance, user interface, and automation."
"The onboarding process for this solution could be better. It also needs a better GUI."
"The dashboard looks a bit cumbersome."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"It is an ancient product."
"Creating a drag-and-drop dashboard or workbook in Sentinel is a little more complex compared to other tools like LogRhythm and IBM QRadar."
"There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices."
"There is a need for more flexibility in customization, especially when working with different vendors and platforms."
"You need a lot of Unix scripting knowledge in order to manage the tool, which is one of the main issues that we faced."
"The dashboard and customer view should be improved"
"I rate Sentinel a six out of ten for scalability."
"The solution does not allow outsourced authorizations."
 

Pricing and Cost Advice

"Aggregation can help a lot in pushing down licensing costs."
"The product licenses are inexpensive."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"The pricing model is expensive compared to open-source alternatives."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"Sentinel is moderately priced."
"Sentinel is a subscription-based solution."
"Sentinel's slightly on the expensive side."
"We receive a pricing discount because of our ongoing partnership with Micro Focus."
"We inquired about getting support from the vendor, Micro Focus, but the cost was very high."
"The solution’s pricing is aligned with its competitors."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What needs improvement with NetIQ Sentinel?
There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
NetIQ Sentinel, Novell SIEM
 

Learn More

 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Sentinel and other solutions. Updated: January 2025.
830,633 professionals have used our research since 2012.