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Arctic Wolf Managed Detection and Response vs Cybereason Managed Detection & Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.1% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the overall solution nine out of ten."
"The tool's most valuable feature is its ease of implementation."
"The solution works well for our team as it offers a hands-off approach, which we need."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"After an easy onboarding, the monitoring started immediately."
"The quick reaction and the ability to restore the state before within a short time are significant."
"Automated information on zero-day threats is provided without us needing to ask."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The quick reaction and the ability to restore the state before within a short time are significant."
 

Cons

"In the future, I would like to see a summary report."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"The implementation process could be a little more streamlined."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
 

Pricing and Cost Advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is fair."
"I find their pricing to be reasonable and competitive."
"The pricing is pretty competitive."
"I rate the tool's pricing a nine out of ten."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
6%
Financial Services Firm
6%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
 

Also Known As

Arctic Wolf AWN CyberSOC
Cybereason MDR
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Cybereason Managed Detection & Response and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.