Arctic Wolf Managed Detection and Response vs Cybereason Managed Detection & Response comparison

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

"This service makes answering audits much easier since it covers so many security best practices."

"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."

"The tool definitely saves money for our company's customers."

"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."

"The solution works well for our team as it offers a hands-off approach, which we need."

"The visibility into our endpoints is huge."

"I rate the overall solution nine out of ten."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"If you are not in the security field, this can be difficult to figure out from time to time."

"We need an easier way to audit and act on agents."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"I have heard that the tool doesn't go right to the endpoints."

"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."

"It will be helpful if the dashboard is more granular."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I find their pricing to be reasonable and competitive."

"The pricing is pretty competitive."

"I rate the tool's pricing a nine out of ten."

"The pricing is fair."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."