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ARIS BPA vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Calculating ROI with ARIS BPA varies, but users note operational improvements, time savings, and enhanced business transformation.
Sentiment score
7.5
IBM Business Automation Workflow boosts ROI through productivity, cost savings, and digital transformation, benefiting IT infrastructure efficiency.
 

Customer Service

Sentiment score
6.6
ARIS BPA customer service is responsive and effective, but inconsistencies and communication issues affect overall satisfaction and improvement needs.
Sentiment score
5.7
IBM Business Automation Workflow support is effective with variations in response timeliness and requires detailed information for best results.
The consultants are fine, however, reliance on single experts for modules can be risky.
If the solution is readily available to IBM support team, they provide it instantly.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and adaptable, though cost and complexity may pose challenges for expanding organizational use.
Sentiment score
7.8
IBM Business Automation Workflow offers scalable solutions, supporting high transaction volumes and adaptability for enterprise growth, despite some customization limitations.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
We are implementing load balancing and horizontal scalability.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is now stable and reliable, with improved updates, minor connectivity issues, and enhanced cloud hosting robustness.
Sentiment score
7.7
IBM Business Automation Workflow is stable, especially with best practices, auto-scaling, load balancing, and proper maintenance resolving initial issues.
The stability of ARIS BPM is quite strong, rated eight out of ten.
 

Room For Improvement

ARIS BPA requires improved workflow, integration, and usability, with a focus on automation, data analysis, and third-party compatibility.
IBM Business Automation Workflow needs better integration, UI, analytics, cloud migration, and support, with enhanced flexibility and cost-effectiveness.
Software AG could improve this by making the database more open.
Many developments are focused on AI, LLM models, and data science.
 

Setup Cost

ARIS BPA offers customizable licensing models but is considered expensive, with price negotiation recommended for enterprises utilizing its comprehensive suite.
IBM Business Automation Workflow, though costly, offers robust features and flexible licensing, making it a valuable productivity investment.
 

Valuable Features

ARIS BPA offers flexible, comprehensive process modeling, integration, and analysis with strong reporting and usability features for diverse sectors.
IBM Business Automation Workflow centralizes automation tools with low-code features, enhancing efficiency and agility in process management.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
The system is fully customizable, very resilient, and fault-tolerant.
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (4th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
15th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.2%, up from 5.2% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.2%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Veronika Ellermann - PeerSpot reviewer
Very user-friendly application; ARIS has an active user community; Content-sharing in the tool to be improved
The Risk and Compliance Management tool is rather complex. So, we customized it. Customization was done by SAG and was done fast. The facility for sharing content should be enhanced. For example, it would be nice if you could share content with viewers who do not explicitly have access to the model. As it is now, if you share a process with somebody that does not have access to the model, then the person receives a link that simply tells them they have no access. Particularly, when you're in the process of modeling something and you want to share it because you want to get feedback from your colleagues, I would appreciate being able to share that content. It could be valid for a period, such as 24 hours or one week. This is something that would help.
Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Computer Software Company
11%
Government
10%
Financial Services Firm
38%
Computer Software Company
10%
Government
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
 

Also Known As

ARIS, ARIS BPM
Business Automation Workflow
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about ARIS BPA vs. IBM Business Automation Workflow and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.