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Atera vs Ivanti Patch for Linux, UNIX, Mac comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (4th)
Ivanti Patch for Linux, UNI...
Ranking in Patch Management
15th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Patch Management category, the mindshare of Atera is 3.6%, down from 6.0% compared to the previous year. The mindshare of Ivanti Patch for Linux, UNIX, Mac is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

JC
Having fewer hardware replacements saves us in annual costs
There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.
Mario Del Toro - PeerSpot reviewer
Helps to manage the accesses for the users, provide specific permissions, and verify identities
I use the solution to manage the accesses for the users, provide specific permissions, and verify identities.  The tool is a stable product.  The tool needs to improve its visual system.  I would rate the product's stability a ten out of ten.  I would rate the solution's scalability a nine out…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Atera's Remote Access feature has been invaluable for our monitoring needs. It allows us to use FlashOps in Azure to control equipment remotely and supervise real-time details like server and computer statuses for our clients. This access is crucial as it enables us to handle network issues and manage server administration efficiently. Regarding automation, Atera's tools have significantly boosted our service efficiency. They streamline tasks like installing tools and provide quick insights into critical issues with our servers. This saves us time and enhances our ability to deliver valuable services, especially for large-scale projects requiring precise and swift actions."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"I would say it's the number one tool for all ITMS."
"It is reliable, and when it is working, it works without issues."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"The website development section is the most valuable feature of the solution."
"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."
"The solution is easy to implement."
"The tool is a stable product."
 

Cons

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"Customization could be improved."
"It should improve its processes."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"The billing module has a standard layout which is too limited for my needs."
"There is definitely room for improvement with its automation capabilities."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."
"The solution can be quite expensive, compared to other options on the market."
"The tool needs to improve its visual system."
 

Pricing and Cost Advice

"The price is reasonable for what we require."
"Pricing is my favorite part of it. It was per user, not per client."
"The solution cost approximately $200 Canadian per month."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"As an internal IT, it's gold right there. It is money in the bank."
"The solution is open-source, so we do not need any licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Retailer
7%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What do you like most about Ivanti Patch for Linux, UNIX, Mac?
Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date.
What is your experience regarding pricing and costs for Ivanti Patch for Linux, UNIX, Mac?
The solution is not expensive. It is cheaper than other solutions. The solution is open-source, so we do not need any licensing.
What needs improvement with Ivanti Patch for Linux, UNIX, Mac?
The better way to improve the solution is by working on an area where it lacks, which includes the migration part. Currently, on Amazon AWS, we have hosted all the websites. It is fine to migrate f...
 

Comparisons

No data available
 

Also Known As

No data available
HEAT Patch, PatchLink
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. Ivanti Patch for Linux, UNIX, Mac and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.