Atlassian Crowd and Ping Identity Platform both compete in the identity management solutions category. While Atlassian Crowd users are happier with the pricing and support, Ping Identity Platform's comprehensive security features and robust functionalities make it a superior choice for those willing to invest more.
Features: Atlassian Crowd offers seamless integration with other Atlassian products, support for multiple directories, and single sign-on capabilities. Ping Identity Platform users value its advanced authentication methods, extensive API support, and strong security features.
Room for Improvement: Atlassian Crowd users suggest improvements in documentation, enhanced customizability, and better user interface. Ping Identity Platform users desire more intuitive configuration settings, enhanced scalability options, and improved ease of use.
Ease of Deployment and Customer Service: Atlassian Crowd users report a straightforward deployment process but occasionally face challenges with complex configurations, along with responsive customer service. Ping Identity Platform users experience a more complex deployment process but benefit from comprehensive customer support.
Pricing and ROI: Atlassian Crowd users find the pricing to be reasonable with satisfactory ROI. Ping Identity Platform users acknowledge a higher initial setup cost but feel the investment is justified by the product's capabilities and security features.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.