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Atlassian Crowd vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
15th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st), Access Management (11th)
 

Mindshare comparison

As of April 2025, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 0.3%, down from 0.3% compared to the previous year. The mindshare of Symantec Siteminder is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"As our identity model continues to mature, probably the Federation is most valueable."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"Ease of use is very good, for administrating it. It's very well known."
"Symantec Siteminder Is both scalable and stable."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
 

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"There's a need for effective group membership management, especially for corporate programs."
"We are finding some compatibility issues. We're still working with CA on them."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The support could be faster."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The maintenance cost has increased significantly, and we are concerned about this."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The technical support could be better."
"The support team could work on their response time and overall competence."
 

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It's pretty cheap. I would rate the price as three out of five."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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847,646 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
36%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Crowd?
One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.
What is your experience regarding pricing and costs for Atlassian Crowd?
The pricing ranges from low to medium. While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale.
What is your primary use case for Atlassian Crowd?
Our main use case is for user management, especially in the context of developers. The focus is consolidating different user types, such as active and desktop users, and facilitating a unified user...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
When considering pricing, I have usually advised on the Microsoft solution, but compared to that, Symantec SiteMinder’s pricing is moderately priced. I would rate it a four on a scale where one is ...
What needs improvement with Symantec Siteminder?
I need to check the latest documentation, however, being able to expand or at least communicate with other identity providers to perform handshakes would be great. While I have some integration wit...
 

Also Known As

Crowd
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Atlassian Crowd vs. Symantec Siteminder and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.