Symantec Siteminder and Atlassian Crowd are two competitive identity management solutions. Symantec Siteminder has the upper hand in security while Atlassian Crowd stands out in integration capabilities.
Features: Symantec Siteminder is praised for its comprehensive security controls, extensive policy management, and robust support. Atlassian Crowd is known for LDAP integration, ease of managing multiple directories, and intuitive API use.
Room for Improvement: Users suggest Symantec Siteminder needs better cloud integration, reduced high resource consumption, and simplified deployment. For Atlassian Crowd, there's a need for better scalability, improved documentation, and enhanced customer support.
Ease of Deployment and Customer Service: Symantec Siteminder’s deployment is complex, requiring substantial expertise and time, but it offers highly-rated, responsive customer service. Atlassian Crowd has a simpler deployment process, appreciated by users familiar with other Atlassian products, though its customer service is satisfactory but less responsive than Symantec Siteminder.
Pricing and ROI: Symantec Siteminder is a higher-cost solution justified by its security features, offering value despite upfront costs. Atlassian Crowd provides a more cost-effective solution with quicker ROI due to lower setup costs and faster deployment, ideal for smaller setups and quick implementations.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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