Pega Platform and AuraQuantic are both leading solutions in the business process management category. Pega Platform holds an edge in scalability and customer support, while AuraQuantic is preferred for its intuitive design and advanced automation features.
Features: Pega Platform offers robust automation, scalable process optimization, and a strong customer support network. AuraQuantic features a highly intuitive design, flexible integration options, and exceptional dynamic workflow customization.
Room for Improvement: Pega Platform users seek a reduced learning curve, simplified initial setup, and enhanced onboarding materials. AuraQuantic users desire more extensive in-app guides, improved reporting tools, and refinement of existing functionalities.
Ease of Deployment and Customer Service: Pega Platform requires a detailed deployment approach necessitating technical expertise, offset by highly effective customer service for support resolutions. AuraQuantic benefits from fast setup times and simpler deployment processes, although its customer service is sometimes less immediately responsive.
Pricing and ROI: Pega Platform is generally more affordable, offering a strong return on investment for larger implementations. AuraQuantic, requiring higher initial investment, provides significant ROI through advanced capabilities by streamlining complex processes.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
The pricing is expensive, and this is an issue.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
AuraQuantic is a digital platform designed for business users to easily and rapidly build unlimited processes and applications to automate end-to-end operations, reducing costs and optimizing productivity.
AuraQuantic is a no-code platform for building the enterprise solutions that drive Digital Transformation.
Delight users with attractive interfaces across multiple devices and deliver the best user experience. Respond immediately to their ever-changing needs with the agility provided by the platform and its no-code changes on the fly.
This is the most powerful part of any application. This is why AuraQuantic offers a long list of built-in, no-code functionalities.
To manage application and process data models, AuraQuantic provides a visual data model designer and supports importing data schemas.
Access rights management (to apps and app development), Application metadata collection, Application performance monitoring, Application works dashboard, Custom ‘guardrails’ for practitioners/developers, Role-based access control to data and services for app dev, Multiple practitioners/developers for a single app and across the platform.
Digital Decisioning features aim to inform and automate operational decisions. These decisions continue to increase in amount and complexity due to growing customer demands. Business decision automation is a must to keep up with ever-changing customer needs.
Thanks to business activity data collection, using custom applications built with AuraQuantic, the organization is empowered to carry out accurate analysis and act smart by leveraging business insights.
API REST, API SOAP, API DLL
Exposing APIs (process/application logic and decision systems)
Connector builder
REST and SOAP web services connector
External database connectors (Adapters Servers, scripts and stored procedures execution)
.Net Assembly connector Connectors with Artificial Intelligence services (AI)
Robotic Process Automation (RPA) service connectors
More built-in connectors (50+)
Microsoft Office 365, Google Suite, SAP…
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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