OpenText Operations Orchestration and Automate compete in the IT automation market, offering solutions for process orchestration and automation tasks. OpenText has an advantage in customer service and pricing, while Automate stands out with its feature set.
Features: OpenText Operations Orchestration offers scalable orchestration capabilities, extensive IT domain support such as Cloud, Virtualization, and Security Ops, and integration flexibility with other tools. Automate provides a user-friendly drag-and-drop interface, efficient task automation without coding, and seamless integration with technologies like SAP and Microsoft Azure.
Room for Improvement: OpenText could enhance its orchestration with more intuitive user experiences and faster onboarding for new users. It could also benefit from more frequent updates to adopt new technologies rapidly. Automate could improve by expanding its automation capabilities with advanced AI features, offering more comprehensive scheduling tools, and enhancing its customer support for complex deployments.
Ease of Deployment and Customer Service: OpenText Operations Orchestration provides robust deployment and strong customer service, offering flexibility across diverse IT infrastructures. Automate features a streamlined deployment process, requiring less setup time, and emphasizes user-friendly support, allowing rapid realization of value.
Pricing and ROI: OpenText Operations Orchestration incurs higher initial setup costs but delivers substantial ROI through its extensive capabilities. Automate, with lower upfront investment, allows users to achieve quick ROI via efficient automation processes. Its pricing model makes it appealing for budget-conscious buyers looking for fast returns.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
