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Automation Anywhere vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
526
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Process Mining (1st)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Featured Reviews

Priya Batish - PeerSpot reviewer
While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged
#1 Exception Management and Notification: When you are making a code, and there is a happy path and exception management mechanism, it would be nice if there was feedback in terms of whether this is the most appropriate way to code this. I'm not sure how this can be done, but that could be very insightful. It already gives you some screen tips, but this could be done in a better fashion, in case you are creating the workflow and then you believe a beta workflow is available or could be done. If a screen tip could be given to the coder for this sort of workflow, this would be a much better feature for Automation Anywhere. # 2 Type of Cloning: I've realized that sometimes when screen-level cloning is a better option, people still use object-based cloning. It would be useful if Automation Anyone could give you tips recommending fewer steps or fewer areas of exception management after you inputted your code. I'm not really sure if this is doable from a technical standpoint. #3 Debugging: Currently, I believe the debugging of bot is a bit tricky and not very elegant, you might have to keep re-running the script to be able to identify the bug. This can be looked at, as a possible area of improvement. #4 Scheduling:There are two modules: the run module and the control center. In terms of scheduling and triggering, they could make it a bit more helpful and provide suggestions, e.g., if you are scheduling it, and there is a conflict, can you resolve it this way. Maybe you can get an upfront alert or something to that effect. #5: Stability, Workaround and fall back mechanism: When bot breaks down, is there any of mechanisms or notifications that can be given? You can possibly choose to notify people, typically in organizations people are pretty much adverse to automation. If something breaks down, they would like to know at the earliest given opportunity that something is breaking down and piling up. They want to be able to resolve it quickly. If the resolution is going to take time, they want to be able to make some specific workaround mechanism kick in. If a bot breaks down, immediately the fallback mechanism should work too. If there could be information in terms of when the process was out of range and somebody might need to take a look at what has happened. This is because most of these business processes that get automated are critical in nature and might have financial and operational impact. People need to know that there are working fine and not broken down. It can really have an adverse impact if they break down and nobody knows. #6. Platform Training: My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring in lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP GUI Integration commands are highly useful while working with SAP applications and facilitate easy use of the software. This feature has been recently incorporated within the software and we have been using it to interface with SAP systems in development as well as production."
"I found that the REST API commands are very useful and easy to use."
"With Discovery Bot, we can even have our business people enabled with process finding and do an evaluation on whether it can be converted into an opportunity."
"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."
"Speed is the most valuable feature. E.g., for a human, it could take around 60 minutes to create a report with a few errors. Occasionally, a person will miss something. With this bot, we can get the work done in around five minutes. So, it takes only five minutes for a report to scan and be created with fewer errors."
"It is easy to use and deploy."
"Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data."
"The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights. If you do anything, Bot Insight will provide the dashboard. It starts from the developer with artificial intelligence and the dashboard, which will provide the visibility of business-level metrics as well as operational-level metrics. Those are the good things I see in automation."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"It allows us to test both desktop and web applications."
"The initial setup is pretty easy and it's quick to deploy."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The database checkpoints detect problems which are difficult for a human resource to find."
"You can record your actions and play them back later."
"Selenium integration."
 

Cons

"For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs."
"There are some business areas for which this tool is not capable of doing, such as in the areas of graphically-based input."
"Automation Anywhere could add more tools to track the processes and ROI, so we can get a better understanding of the cost savings and compliance. We heavily track those metrics and make them available to the leadership for review."
"The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side."
"I would like to see integration better integration with Excel and SAP."
"Automation Anywhere's network has room for improvement."
"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool."
"The artificial intelligence needs to be improved."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"There could be API interfaces with this tool."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Increased performance with less memory and CPU usage."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
 

Pricing and Cost Advice

"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."
"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"We have seen ROI on one of the process, but not on the other processes yet."
"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The product is becoming more and more expensive."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The solution's pricing is too high."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The price is less, compared to other products, such as QTP."
"It is approximately $6,000 a year."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
5%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Automation Anywhere vs. SmartBear TestComplete and other solutions. Updated: December 2024.
830,726 professionals have used our research since 2012.