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Automation Anywhere vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
553
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration is helpful. We have quite a few use cases where we've integrated with Microsoft tools and local record systems, such as SAP and Vertex AI."
"Automation Anywhere and even previous versions, which I've worked on, have good core functionality. The core functionality of being able to automate and build a solution that is local and low code is one of the key differentiators that's allowed us to find success."
"The solution's primary benefit is improved efficiency. Automation Anywhere enabled us to enhance many processes that were previously done manually. It helps save time while improving compliance by keeping the data clean. We've also increased visibility for our end-users because we use the data from Automation Anywhere to build dashboards."
"IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space."
"It is easy to use and deploy."
"The integrations with the OCR engines in Automation Anywhere are quite powerful. It has helped us in many projects."
"The code automation platform is the most valuable feature."
"We work on SAP as well as many other internal platforms, and this solution can very easily be moved between them."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"The database checkpoints detect problems which are difficult for a human resource to find."
"It is a strong automation tool for desktop, browser, and API testing."
"The ease-of-use and quality of the overall product are above average."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"It allows us to test both desktop and web applications."
"TestComplete is simple, it's a very easy-to-use tool."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
 

Cons

"As a developer, I find Automation Anywhere's bot editor riddled with minor workflow issues that hinder productivity."
"I would like to see a comment feature that allows you to embed comments/notes into an action sidebar, without having to actually take up a line of code in order to write such a statement."
"It is very difficult to create and automate timetables because they are modal, and it would be helpful if the bot could assist us with this."
"Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks."
"One of the things that we did was purchase the solution originally through IBM, as they had an value-added layer on top of it. Once we had another group come on, they purchased additional bots directly from Automation Anywhere, and they wouldn't integrate well. We had to uninstall the solution that we had purchased from IBM and reinstall those bots to move forward."
"There are occasional bugs in the system but technical support is quick to address them and deliver solutions, patches, and upgrades."
"I would like to have the MetaBot screen name title dynamic instead of static."
"The setup process is not easy compared to the competition, and this can be a barrier to entry."
"The integration tools could be better."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"One notable drawback is the absence of native integration with Git."
"The initial setup of SmartBear TestComplete was complex."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"Increased performance with less memory and CPU usage."
"Product is not stable enough and it crashes often."
"The solution’s customer support should be improved."
 

Pricing and Cost Advice

"Pricing is affordable and I would recommend beginning with the Starter Package."
"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"It is reasonable, but it can always be a little bit cheaper."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"It's cheapest among the competition, although bargaining is a must."
"There may be room for the product to be more competitively priced to excel in the market."
"The licensing costs are in the range of $1,000 to $3,000."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The solution's pricing is too high."
"It is approximately $6,000 a year."
"The pricing is pretty reasonable."
"The product is becoming more and more expensive."
"It comes with a high cost."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
6%
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Automation Anywhere vs. SmartBear TestComplete and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.