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Automation Anywhere vs OpenText Business Processing Testing comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
OpenText Business Processin...
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (39th)
 

Mindshare comparison

Robotic Process Automation (RPA)
Functional Testing Tools
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
it_user309363 - PeerSpot reviewer
We use UFT for the scalability and cross-technology diversity, UFT API for the web-service and database related testing, and HP BPT for the modular testing.
We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps. BPT allows you to manage all the test resources and artifacts inside of Quality Center, including all data and test flows, and to have a single point for reporting. To give you an example, we built a series of tests that would firstly fire off web-service calls to ensure the required services were running. We would then do data creation using a series of Excel VB functions (called by UFT through BPT), and then launch into GUI testing of complex webmethods Java web portals to take a business process through a series of screens, capture required data and test screen functionality, write all runtime data back to QC datasets, then call the data later in the BPT test to validate it across database checks using HP UFT API, build and execute SQL queries, and finally validate information for accounting purposes of data sitting on AS400 or payment databases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly."
"The ability to automate low decision, highly repetitive tasks and clear large backlogs of tasks that we could not do with our human staff."
"The code, once developed, is pretty stable."
"In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"Notifications and triggers are especially good."
"The features that we found most valuable have been just automating manual processes. We are able to integrate and work with applications that users typically work with. That has been the best feature for us right now."
"Automation Anywhere is very good for rapid development. It has all the capabilities in terms of giving a stable automation framework. It has very cool technical capabilities, like MetaBots, dev controls, and object cloning."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
 

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"It's possible that they could use a stronger community for seeking guidance and help."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The solution has a very weak knowledge base."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"AI would enable improved automation and faster training times that would be reduced from one month to one week."
"The bot scaling process was painful, when you go beyond a few bots, and because we had stability issues. We had to work through the issues, and they took us a long time."
"We have encountered some issues in the actions like Terminal Emulator-> Send Key -> Page Down/Up not working."
"I feel the tool has to provide deeper insights for debugging issues, considering both internal and external factors."
"I would like OCR for video and text using the IQ Bot. It should also be available in an email tag format."
"I had an issue lasting for the better part of three years, and it was quite severe."
"Their license model needs to be improved. The biggest issue for me is that the license is tied to a person, and it is not something that I can pass if I want to use it for the first five hours and pass it on to you for the next five hours and so on. When we automate, the license is tied to me, and if you or somebody else needs to use that license, as a COE administrator, I need to transfer the license from person A to person B. This is something that I have always told them that should not be this way because you want to utilize your licenses effectively."
"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Once you buy the software, you just pay for the support for backend help."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"They're very flexible around pricing and licensing."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"We have saved time and money using this solution."
"It is not cheap, but we are able to get an ROI."
"Our licensing costs are setup on an annual basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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Comparisons

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Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Migros Bank AG
Find out what your peers are saying about Automation Anywhere vs. OpenText Business Processing Testing and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.