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Automation Anywhere vs OpenText Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
619
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 7.1%, down from 10.7% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automation Anywhere7.1%
OpenText Robotic Process Automation0.7%
Other92.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Hugo Almeida - PeerSpot reviewer
Head of IT Automation at a tech services company with 11-50 employees
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most about Automation Anywhere is how easy it is to use."
"The best features of Automation Anywhere are having a user-friendly interface and the ability to integrate AI, and APIs and services like OpenAI's ChatGPT can be integrated, enhancing its functionality."
"The scalability is good."
"The error handling and troubleshooting are very good. It is easy for a developer to know what happened in any particular line of code."
"The most valuable feature is the power of AI Technologies involved in Automation Anywhere's IQBot - such as Natural Language Processing, Computer Vision, Fuzzy Logic, and Machine Learning."
"On a scale of one to ten, I rate Automation Anywhere a ten."
"The most valuable feature of the product is the flexibility. There are so many features that you can use to develop; it can hit a lot of use cases."
"It is easy and simple to use with its drag and drop functionality."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
 

Cons

"I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath."
"When it comes to Citrix automation, AA should improve or add more features in such a way that all the commands should work when automating a Citrix application."
"The workflow has a complex drag-and-drop interface that is not user-friendly and requires a good technical understanding, which can be challenging for users."
"They continue to release new features, but end users struggle to adapt to them."
"MetaBot helps getting data from SAP, but we still have some cases where we cannot fetch data from SAP."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"The product needs to catch up to the promise of known technology and apply more intelligent behaviors concerning AI or unstructured learning."
"With Oracle and ServiceNow, there seem to be challenges. With SAP, it worked very well."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
 

Pricing and Cost Advice

"Automation Anywhere is expensive, making it suitable only for enterprise organizations."
"The cost of this solution is a little bit high, but it is worth the price."
"We have seen ROI on one of the process, but not on the other processes yet."
"I think the solution's pricing is reasonable."
"We have seen ROI in terms of cost and time with a couple of our projects."
"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"Automation Anywhere is affordable."
"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Marketing Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise80
Large Enterprise519
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Micro Focus Robotic Process Automation, Micro Focus RPA
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2026.
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