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Automic Automation vs Fortra's GoAnywhere MFT comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Number of Reviews
92
Ranking in other categories
Workload Automation (4th)
Fortra's GoAnywhere MFT
Average Rating
9.2
Number of Reviews
31
Ranking in other categories
Managed File Transfer (MFT) (7th)
 

Mindshare comparison

While both are Infrastructure Software Management solutions, they serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 6.6%, up 6.3% compared to last year.
Fortra's GoAnywhere MFT, on the other hand, focuses on Managed File Transfer (MFT), holds 6.6% mindshare, up 5.1% since last year.
Workload Automation
Managed File Transfer (MFT)
 

Featured Reviews

CB
Jul 17, 2024
Offers extensive visibility and control across operating platforms and allows for modification of run controls in PeopleSoft
The reporting tool could be improved. We can buy an add-on or a license to enhance it. I work for a university with public funds, so we don't get the whole Automic package. We have a piece of it. If we had the analytics part of it, it would be better. But additional licenses cost a lot of money, and we don't get them. Bigger corporations probably have it and have no issues. But for a small institution with public funds, it's hard to acquire the different pieces of it. Still, last year, when our contract came due for renewal, my boss had me search for other scheduling platforms. I found that Automic was still lower in cost compared to some other programs. Other applications charge you based on how many jobs you run. If you run multiple jobs every minute, even if they only run for a minute or a second, you still get charged. So Automic was less expensive than some of the other applications I looked at. The calendar with the new version is a little bit goofy. It's not as user-friendly as in the older versions. The web client version is a little bit goofy. That's my biggest issue. I can get past the reporting. If Automic fixes the calendar, I'd be super happy.
GB
Mar 28, 2024
Flexible, value for money, and very easy to use
GoAnywhere MFT helps centralize the exchange of data between systems, employees, customers, and trading partners. The interface of GoAnywhere MFT is good. It is easy to use. It is clear. The help is very good. GoAnywhere’s workflow features eliminate the need for custom programs and scripts for file transfer. It is very important for us because normally when you receive the file, you need to perform a lot of work to be sure that you can deliver or integrate with the backend. It helps to have the capabilities for automation or manipulation of the files through the workflows. GoAnywhere’s workflow features help to eliminate manual processes, especially processes related to encryption using BGP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies."
"Customers save a lot of money when they use this product, because of things like the scheduling tool."
"The Zero Upgrade feature is the most valuable."
"It has its own object-oriented scripting language and you can reload your object in many different places."
"It helps our efficiency because it is a batch processing tool which works without a menu."
"Our customers appreciate it mostly because it takes a lot of effort away from them."
"All the components that it can use to design work flow; process automation."
"It is easy to manage and customize the system. It performs well."
"Another nice feature is that you can invoke a native program from GoAnywhere. That helps you because you don't have to get fancy with agents. If a native program runs on the server that GoAnywhere is running on, like sed or perl, you can use it,"
"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"GoDrive eliminates the need to use the exchange server for file sharing."
"GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client."
"It streamlines the files. Anyone can go pick up the file that we give access to. It is great."
 

Cons

"We would like to see more dashboarding into the product, maybe an embedded Java API which we would be able to load on our own."
"We have some problems with updates where some functions are changed, so you have to check your whole system to see if everything is still running. The update process for us is around two months of testing and one day of updates."
"There are some monitoring features that could be added."
"I would like more training on workload automation, because I do not have a complete insight of the product yet."
"It has a very complicated interface, which could be made to be more user-friendly."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"Some of the usual features, like calendar details, are now not there."
"From my point of view, the current product needs more stability."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"The product could be improved by being modular. There are more features in the core product than any client needs."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"Improvement in support or product relies on being ingenious, supportive, and listening to its customer base."
"I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."
"There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
 

Pricing and Cost Advice

"It has helped us reduce costs."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"This solution is pretty well-priced."
"There are different licensing fees for cases where high availability is important."
"You do not need any humans to start jobs, so you can save a lot of money."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"For what we pay to GoAnywhere every year, we are getting a fantastic deal. From a dollar perspective, it provides very good value."
"Compared to other tools it's less expensive."
"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"The product's pricing is reasonable."
"Licensing can be expensive and it depends upon which features you want to buy."
"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"Fortra's GoAnywhere MFT is an inexpensive solution."
"It is very attractive. In terms of the capacity of the product and functionality, it is a good price."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
16%
Computer Software Company
11%
Insurance Company
7%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What needs improvement with Automic Workload Automation?
The support has declined somewhat over the years due to various takeovers. It's not as personal as it used to be.
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common...
What needs improvement with Fortra's GoAnywhere MFT?
I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't ...
 

Also Known As

Automic Dollar Universe
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Learn More

 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about BMC, Redwood Software, Tidal Software by Redwood and others in Workload Automation. Updated: September 2024.
801,394 professionals have used our research since 2012.