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Automic Automation vs GoAnywhere MFT comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
Sentiment score
4.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
5.0
GoAnywhere MFT offers fast ROI with automation, enhancing efficiency, reducing resource use, and boosting revenue within months.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
Automic Automation has helped reduce workload failure rates by fifty percent.
System Administrator at a financial services firm with 1,001-5,000 employees
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
Tech Consultant at BTPL
There is a drastic improvement in time; at least a 50% to 60% improvement in terms of effort.
IT Engineer at Cohesity
In terms of percentage, for the amount of volume we are doing with GoAnywhere MFT and its functionality, I would estimate it has provided about a 50% return in four years.
Manager Managed File Transfer at a tech services company with 501-1,000 employees
 

Customer Service

Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
Sentiment score
7.2
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
6.3
GoAnywhere MFT support is highly rated for expertise and professionalism, though response times can occasionally be slow.
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
They react quickly when it is urgent.
System Administrator at a government with 10,001+ employees
They are highly knowledgeable in their product area and very easy to work with.
Sr Technical Services Engineer at a tech company with 10,001+ employees
If you put the tickets in for which you need help right away, they get back to you right away.
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
It's not a situation where you raise a ticket and wait for 48 hours to get a response; it's immediate.
Product Marketing Manager at OJCommerce, LLC
They not only help you resolve issues but also ensure that you feel comfortable managing them in the future.
Technology Lead at Infosys
We can also email them, so through live chat I asked my questions and they cleared them, providing good technical support.
Software Engineer Intern at a university with 11-50 employees
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
Sentiment score
7.2
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
6.6
GoAnywhere MFT reliably supports large enterprises with scalable data transfer capabilities, handling significant workloads across diverse environments.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
Senior Consultant at Tricise
The solution effectively supports our existing user base and is equipped to scale further.
System Administrator at a financial services firm with 1,001-5,000 employees
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
Sr Technical Services Engineer at a tech company with 10,001+ employees
The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once.
Customer Service Manager at techmastiff
I would rate the scalability of GoAnywhere MFT as a ten.
Manager Managed File Transfer at a tech services company with 501-1,000 employees
Stability is excellent, downtime is rare, and even large files can be transferred completely without any problem.
Senior Software Engineer at Opcito Technologies
 

Stability Issues

Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
Sentiment score
7.9
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
7.0
GoAnywhere MFT is highly stable, efficiently handling large files with minimal downtime and quick resolution of rare glitches.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
The stability of the solution is excellent.
Senior Manufacturing Engineer at Performance Technologies
In a well-tuned environment, it runs very smoothly.
Sr Technical Services Engineer at a tech company with 10,001+ employees
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
The stability of the application itself is excellent.
Observability & Monitoring Engineer at a retailer with 10,001+ employees
Stability is excellent, downtime is rare, and even large files can be transferred completely without any problem.
Senior Software Engineer at Opcito Technologies
It works very well, especially when kept up to date.
System Administrator at a retailer with 501-1,000 employees
 

Room For Improvement

JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
GoAnywhere MFT requires better DNS, scalability, UI, support, security, integration, debugging, pricing, and real-time monitoring.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Sr Technical Services Engineer at a tech company with 10,001+ employees
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
Senior IT specialist at a tech services company with 51-200 employees
A feature that provides a dependency chart or tree diagram would be very helpful.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
That's the only thing that could help if the application could log what caused the error for us to prevent it.
Tech Support II at a insurance company with 5,001-10,000 employees
We had to reach out to GoAnywhere support, and they were quick to provide support within a day, so we were able to complete that use case.
IT Engineer at Cohesity
when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better.
File Transfer Analyst at IG Group
 

Setup Cost

JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
GoAnywhere MFT is praised for its flexible, value-driven pricing model, though some modules incur additional costs.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Senior IT specialist at a tech services company with 51-200 employees
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
Senior Consultant at Tricise
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Oracle Utilities Admin at a energy/utilities company with 201-500 employees
Azure is significantly more expensive.
Enterprise Application Analyst at a energy/utilities company with 1,001-5,000 employees
There are approximately 30% to 40% savings.
IT Engineer at Cohesity
It is cost-efficient.
Software Engineering Manager at State Street
 

Valuable Features

JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
GoAnywhere MFT offers robust security, automation, and integration features with an intuitive interface and extensive connector support.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
System Engineer at a financial services firm with 1,001-5,000 employees
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Senior Manufacturing Engineer at Performance Technologies
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
System Administrator at a financial services firm with 1,001-5,000 employees
It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer.
Tech Consultant at BTPL
I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.
Enterprise Application Analyst at a energy/utilities company with 1,001-5,000 employees
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
Tech Support II at a insurance company with 5,001-10,000 employees
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
Workload Automation (3rd)
Automic Automation
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd), Business Orchestration and Automation Technologies (9th)
GoAnywhere MFT
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
87
Ranking in other categories
Managed File Transfer (MFT) (1st)
 

Mindshare comparison

Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.8%
Control-M15.1%
AutoSys Workload Automation8.4%
Other69.7%
Workload Automation
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
GoAnywhere MFT10.1%
MOVEit7.9%
IBM Sterling File Gateway7.4%
Other74.6%
Managed File Transfer (MFT)
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
AB
DevOps Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
10%
Insurance Company
8%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise19
Large Enterprise42
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
The pricing of GoAnywhere MFT is fair. I don't have any complaints about it. It feels really reasonable, and for the ...
What needs improvement with Fortra's GoAnywhere MFT?
The UI/UX of GoAnywhere MFT feels somewhat cluttered. Some of the options I need are in a very cluttered space, and I...
 

Also Known As

No data available
Automic Dollar Universe
HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: December 2025.
879,853 professionals have used our research since 2012.