Try our new research platform with insights from 80,000+ expert users

AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
79
Ranking in other categories
Workload Automation (8th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (14th), IT Alerting and Incident Management (1st), AIOps (10th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 15.5%, down 19.0% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 26.4% mindshare, down 32.1% since last year.
Workload Automation
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility in solving job scheduling challenges allows us to successfully integrate an acquired business’ fiscal close with our own, even though there is a lot of variance as to when they run in the calendar month."
"CA Workload Automation AutoSys Edition is one of the most powerful schedulers that you have on the open systems, or going between Window servers; to be able to schedule and take advantage of the different powers that the automation has with it."
"We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform."
"It is a fairly stable solution."
"AutoSys Workload Automation is scalable."
"We need to have things run in a very sequential order, so it is very useful that we can schedule the work flows."
"Inherit Dependencies feature reduces scheduling errors for holiday processing."
"Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"PagerDuty's notification process is the most valuable feature."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"The initial setup is straightforward."
"The product easily integrates with other solutions."
"PagerDuty's best features are the dedicated application that allows me to reach my engineers immediately and the ability to directly assign specific tasks to individuals and have them report back."
"PagerDuty helps you bifurcate teams and redirect alerts to specific teams"
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
 

Cons

"We had a few issues, however, the issues were more on the infrastructure rather than with the application itself."
"Ease of implementation for upgrades."
"Because this product only computes processing days, it is hard when things need to be scheduled according to non-processing days."
"More benefits with the agent upgrades, and that's about it. Other than that we have no complaints with it. It's been awesome."
"AutoSys Workload Automation could improve the integration."
"An area for improvement in AutoSys Workload Automation is that it lacks advanced features or advanced built-in functionalities found in competitors, for example, an advanced workflow feature. Even the handling or notification from AutoSys Workload Automation isn't the best in the industry. Other products have very good workflow-related functionalities such as ActiveBatch that's missing in AutoSys Workload Automation, so I wish the tool had those features."
"Quick search feature and job analysis could be improved."
"This product needs to improve its graphical user interface."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
"It is a very non-customizable product, so you cannot add things like root cause analysis or the classification of incidents based on the area where you are getting more incidents. For example, if you're getting a lot of database issues, that may be an are you want to probe."
"PagerDuty can improve the integration with Terraform."
"It’s quite hard to reach the support team."
"The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"Something that needs to be improved, is adding multilingual support."
"The On-Call Teams feature could be better in terms of levels of conditions related to which team or member should get the responsibility of handling a matter or incident."
 

Pricing and Cost Advice

"Validate how many agents you need beforehand."
"I don't have information on the exact licensing cost of AutoSys Workload Automation because that's managed by the tools and financing teams. For agents, it's close to $4,00, but for the server setup, it's usually a one-time license initially, and it's AMC which is paid every year and comes close to $8,000 to $10,000."
"I certainly think the pricing is worth the value."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"It is overpriced."
"There is an annual license to use AutoSys Workload Automation."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"CA pricing has been a problem, and not looked upon favorably here at all."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
"The solution is paid on a monthly basis and represents about 1% of the platform's budget."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"There is a license needed to use PagerDuty."
"The pricing may be about $1,000 per user."
"The price is very high."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
830,726 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
47%
Manufacturing Company
12%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
21%
Financial Services Firm
14%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Redwood Software, Broadcom and others in Workload Automation. Updated: January 2025.
830,726 professionals have used our research since 2012.