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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Workload Automation (7th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (13th), IT Alerting and Incident Management (1st), AIOps (9th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 12.8%, down 18.5% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 22.1% mindshare, down 30.1% since last year.
Workload Automation
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time."
"I prefer AutoSys over the other ones out there for ease of use, ease of understanding, and getting people to understand how the tool works."
"​We run millions of jobs through it every day using it for financial transactions, banking, credit cards, PeopleSoft, payroll, etc."
"It is very valuable for us when we are trying to arrange or orchestrate jobs into a system. It is helpful for triggering jobs for a scheduled task."
"It can run an object on our Windows systems or our Unix systems, and then send messages to the other system when they are complete."
"Inherit Dependencies feature reduces scheduling errors for holiday processing."
"​It scales very well. We can add jobs and remove jobs. We do not have problems maintaining the product across multiple environments and multiple servers.​"
"Autosys is one of the oldest products in the market, and it has been around for quite a long time, close to 20 to 25 years."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"It has scaled well for us."
"The initial setup is a simple process."
"PagerDuty is very stable and very reliable."
"PagerDuty's notification process is the most valuable feature."
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
"Notification is the most valuable feature."
 

Cons

"Performance improvements in the UI would be appreciated."
"Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier."
"They could do better supporting it. They have too many of the same type of products, so sometimes it doesn't get as much attention as it should."
"It lacks support and integration with cloud computing platforms."
"More benefits with the agent upgrades, and that's about it. Other than that we have no complaints with it. It's been awesome."
"​CA installation processes are never anything but complex.​"
"The solution does not have a friendly subscription model because it forces users to take a five-year subscription simultaneously, charging millions of dollars."
"Needs better documentation with fully explained examples for some of the job types."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"I would like to see more content in the notification messages; although, that might be a configuration on our end."
"They could include incident merging and alert grouping features in the product."
"The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this."
"PagerDuty can improve the integration with Terraform."
"PagerDuty's webhooks need some improvement."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
"Something that needs to be improved, is adding multilingual support."
 

Pricing and Cost Advice

"We paid to use the solution monthly."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"I certainly think the pricing is worth the value."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"CA pricing has been a problem, and not looked upon favorably here at all."
"The price of this solution is reasonable and there is an annual license required."
"It is overpriced."
"There is a license needed to use PagerDuty."
"The cost is based on the package you select."
"The price is very high."
"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."
"The solution is paid on a monthly basis and represents about 1% of the platform's budget."
"The pricing may be about $1,000 per user."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
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Top Industries

By visitors reading reviews
Financial Services Firm
48%
Manufacturing Company
10%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What is your experience regarding pricing and costs for AutoSys Workload Automation?
The solution is costly. The pricing is based on the number of users, which for me, translates to approximately $120,000 to $130,000 for a license period of two to three years.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: March 2025.
844,944 professionals have used our research since 2012.