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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Workload Automation (6th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (12th), IT Alerting and Incident Management (1st), AIOps (12th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 10.2%, down 16.6% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 22.5% mindshare, down 28.5% since last year.
Workload Automation Market Share Distribution
ProductMarket Share (%)
AutoSys Workload Automation10.2%
Control-M19.1%
Redwood RunMyJobs8.7%
Other62.0%
Workload Automation
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
PagerDuty Operations Cloud22.5%
Opsgenie13.7%
Rootly10.1%
Other53.699999999999996%
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CA workload agent has gotten much better. For our organization it's important for us to communicate in a secure fashion between the host and the other platforms, and we are able to do that with our CA product"
"It gives us flexibility when doing releases. We can make changes for one day in a PDS member, since we stage our jobs by date, and the next day the normal job definitions are run."
"It works constantly and is pretty seamless. You do not have to open up many support tickets."
"AutoSys Workload Automation is scalable."
"The most valuable feature of AutoSys Workload Automation is batch processing."
"It streamlines processing really well, so we're able to cut down on our processing times."
"The most valuable feature of AutoSys Workload Automation is user-friendliness. If someone has some knowledge of the tool they can use it."
"The initial setup is easy."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
"The initial setup is a simple process."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."
"It integrates with multiple applications and is highly customizable, with policies, escalation procedures, and an event routing tool that ensures contacting the right person."
 

Cons

"The graphical interface can be improved."
"The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."
"We are trying to see if we can use this from a cloud perspective with AWS, Azure, and other clouds, but it seems that there is no cloud integration in this product. We would like to see cloud integration. We are very pleased with this solution, but we are moving our application to the cloud, and we found out that it doesn't support any cloud features. So, we are trying to find a replacement."
"Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier."
"There is a difference between a web interface and the thick client interface. We particularly like a thick client interface, and it has gone away."
"An area for improvement in AutoSys Workload Automation is that it lacks advanced features or advanced built-in functionalities found in competitors, for example, an advanced workflow feature. Even the handling or notification from AutoSys Workload Automation isn't the best in the industry. Other products have very good workflow-related functionalities such as ActiveBatch that's missing in AutoSys Workload Automation, so I wish the tool had those features."
"Autosys is still lagging behind some competitive products from a functionality perspective."
"​CA installation processes are never anything but complex.​"
"The user interface could be more intuitive."
"They could include incident merging and alert grouping features in the product."
"I am not a direct end user of PagerDuty. It's hard to consider its shortcomings in that sense."
"It is a very non-customizable product, so you cannot add things like root cause analysis or the classification of incidents based on the area where you are getting more incidents. For example, if you're getting a lot of database issues, that may be an are you want to probe."
"There is room for improvement with the time schedule. The way the schedule currently works is you assign all the team members in one schedule and it automatically spreads them around throughout the schedule... It would be better to be able to edit the schedule and place my team members where I want, or at least to have that option in addition to the automatic process."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
 

Pricing and Cost Advice

"It is overpriced."
"There is an annual license to use AutoSys Workload Automation."
"Validate how many agents you need beforehand."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"We paid to use the solution monthly."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"The price of this solution is reasonable and there is an annual license required."
"CA pricing has been a problem, and not looked upon favorably here at all."
"The cost is based on the package you select."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The pricing may be about $1,000 per user."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"The price is very high."
"There is a license needed to use PagerDuty."
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Top Industries

By visitors reading reviews
Financial Services Firm
46%
Manufacturing Company
9%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
15%
Performing Arts
12%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise77
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What is your experience regarding pricing and costs for AutoSys Workload Automation?
The solution is costly. The pricing is based on the number of users, which for me, translates to approximately $120,000 to $130,000 for a license period of two to three years.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: September 2025.
867,676 professionals have used our research since 2012.