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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
82
Ranking in other categories
Workload Automation (7th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (13th), IT Alerting and Incident Management (1st), AIOps (10th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 11.0%, down 17.5% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 22.2% mindshare, down 29.6% since last year.
Workload Automation
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autosys is one of the oldest products in the market, and it has been around for quite a long time, close to 20 to 25 years."
"Inherit Dependencies feature reduces scheduling errors for holiday processing."
"AutoSys Workload Automation is scalable."
"CA Workload Automation AutoSys Edition is one of the most powerful schedulers that you have on the open systems, or going between Window servers; to be able to schedule and take advantage of the different powers that the automation has with it."
"It is stable, it works, and it does what it is supposed to."
"It can run an object on our Windows systems or our Unix systems, and then send messages to the other system when they are complete."
"AutoSys significantly reduces manual effort."
"We use technical support all the time. We would be lost without them. They're fantastic. Really good job. We're able to reach the right person to help us out right away."
"The initial setup is a simple process."
"PagerDuty helps you bifurcate teams and redirect alerts to specific teams"
"It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise."
"PagerDuty's notification process is the most valuable feature."
"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."
"It has scaled well for us."
"The initial setup is straightforward."
"Alert deduplication and noise reduction for alerts are the major features that I found useful."
 

Cons

"Some support issues need to be addressed, but not through email, through personal contact via phone or WebEx."
"​A better graphical user interface, because we have a lot of people using the client utility, and we want to get them away from that.​"
"More benefits with the agent upgrades, and that's about it. Other than that we have no complaints with it. It's been awesome."
"The visibility and control features are somewhat limited."
"​CA installation processes are never anything but complex.​"
"Pricing model for distributed should have an Enterprise option."
"They could do better supporting it. They have too many of the same type of products, so sometimes it doesn't get as much attention as it should."
"The graphical interface can be improved."
"The biggest area for improvement with PagerDuty is noise suppression. There have been a handful of incidents through our use of PagerDuty over the years where one incident may lead to 30 to 50 pages because you're monitoring all these different things, and each thing is an individual page. There should be the ability to set up paging tiers and group correlations between some of the different pages. That is something that would be really valuable. We should be able to say this one page may have a group or a tree of effective other pages that may tier off of it. So, if you see those pages independently, go ahead and alarm, but if you see this plus that, don't do that."
"The On-Call Teams feature could be better in terms of levels of conditions related to which team or member should get the responsibility of handling a matter or incident."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"Something that needs to be improved, is adding multilingual support."
"The user interface could be more intuitive."
 

Pricing and Cost Advice

"The price of this solution is reasonable and there is an annual license required."
"Validate how many agents you need beforehand."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"I certainly think the pricing is worth the value."
"I don't have information on the exact licensing cost of AutoSys Workload Automation because that's managed by the tools and financing teams. For agents, it's close to $4,00, but for the server setup, it's usually a one-time license initially, and it's AMC which is paid every year and comes close to $8,000 to $10,000."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"There is an annual license to use AutoSys Workload Automation."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"The pricing may be about $1,000 per user."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The solution is paid on a monthly basis and represents about 1% of the platform's budget."
"The cost is based on the package you select."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"The price is very high."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Manufacturing Company
9%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
17%
Financial Services Firm
10%
Performing Arts
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What is your experience regarding pricing and costs for AutoSys Workload Automation?
The solution is costly. The pricing is based on the number of users, which for me, translates to approximately $120,000 to $130,000 for a license period of two to three years.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: June 2025.
861,524 professionals have used our research since 2012.