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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Workload Automation (5th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (11th), IT Alerting and Incident Management (1st), AIOps (12th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 9.9%, down 16.1% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 21.5% mindshare, down 26.8% since last year.
Workload Automation Market Share Distribution
ProductMarket Share (%)
AutoSys Workload Automation9.9%
Control-M18.9%
Redwood RunMyJobs8.7%
Other62.5%
Workload Automation
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
PagerDuty Operations Cloud21.5%
Opsgenie13.0%
Rootly9.8%
Other55.7%
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements."
"The best features in AutoSys Workload Automation are its scalability and robustness; it can process a significant amount of jobs within a short period without delays when supported by powerful infrastructure and can communicate with endless agents and scan all 10,000 agent machines within minutes, updating agent statuses in the database quickly."
"The aggregator reporting utility which tells us our throughput in lag and latency."
"Running anything in crontab, you need to put a lot of logic into it to make it work. With this product, you don't have to worry about it. You have the schedule object where you put all the dates or holidays in it, and it does it for you."
"Inherit Dependencies feature reduces scheduling errors for holiday processing."
"I find that it provides better agility in regards to job execution features."
"Automic Automation Engine provides us the ability to map logic using a scripting language."
"The actual scheduling of our jobs has helped us tremendously. Before it was all done manually, and we've totally automated the whole functionality, so there's no longer a case where somebody didn't run something."
"Notification is the most valuable feature."
"Alert deduplication and noise reduction for alerts are the major features that I found useful."
"The initial setup is straightforward."
"PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"The most valuable feature of PagerDuty is its integration with other tools, such as Amazon AWS, to receive notifications or create automatic instances."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
 

Cons

"We have to escalate through channels to get to somebody who knows what's going on. It takes time that we do not necessarily have.​"
"The graphical interface can be improved."
"The WCC could be improved."
"Some of the reports are either a bit hard to understand or don’t give you what you might expect to see."
"​The cross-platform arena, where you can run work on multiple platforms, needs improvement."
"The GUI/Workstation is weak and needs to be improved. CA is working on this right now."
"It lacks support and integration with cloud computing platforms."
"​A better graphical user interface, because we have a lot of people using the client utility, and we want to get them away from that.​"
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"PagerDuty's webhooks need some improvement."
"It cannot be integrated with our upgraded Jira system."
"Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in."
"PagerDuty can improve the integration with Terraform."
"It is a very non-customizable product, so you cannot add things like root cause analysis or the classification of incidents based on the area where you are getting more incidents. For example, if you're getting a lot of database issues, that may be an are you want to probe."
"I am not a direct end user of PagerDuty. It's hard to consider its shortcomings in that sense."
"It is difficult to send underlying trace files or statuses using PagerDuty."
 

Pricing and Cost Advice

"I certainly think the pricing is worth the value."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"CA pricing has been a problem, and not looked upon favorably here at all."
"It is overpriced."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"The price of this solution is reasonable and there is an annual license required."
"We paid to use the solution monthly."
"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"The cost is based on the package you select."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"There is a license needed to use PagerDuty."
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Top Industries

By visitors reading reviews
Financial Services Firm
45%
Manufacturing Company
9%
Computer Software Company
5%
Insurance Company
5%
Computer Software Company
15%
Performing Arts
14%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise77
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: October 2025.
872,019 professionals have used our research since 2012.