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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Workload Automation (7th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (14th), IT Alerting and Incident Management (1st), AIOps (9th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 14.3%, down 18.8% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 22.5% mindshare, down 30.5% since last year.
Workload Automation
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autosys is one of the oldest products in the market, and it has been around for quite a long time, close to 20 to 25 years."
"It's very easy to work with. The learning curve is not that steep."
"AutoSys significantly reduces manual effort."
"It can run an object on our Windows systems or our Unix systems, and then send messages to the other system when they are complete."
"The aggregator reporting utility which tells us our throughput in lag and latency."
"It is very valuable for us when we are trying to arrange or orchestrate jobs into a system. It is helpful for triggering jobs for a scheduled task."
"We automate recurring processes, keeping track of IT processes controlled worldwide."
"It is stable, it works, and it does what it is supposed to."
"The initial setup is a simple process."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"Notification is the most valuable feature."
"The initial setup is straightforward."
"The solution's most valuable features are that it adds each alert as a service, has good scheduling capabilities, and includes the ability to write logic based on texts."
"The most valuable feature of PagerDuty is its integration with other tools, such as Amazon AWS, to receive notifications or create automatic instances."
"The SMS pages and the mobile application are pretty much the top two features."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
 

Cons

"Documentation and cross-application externals could be improved."
"In terms of what should be in the next release, I want integration and AI and so on. I'd like easy reporting where you can compare information, for example, "that job normally takes three minutes and last time it took six minutes or 10 minutes." Then you can get the information to the engineer of which job is taking more time than normal - understanding strange behavior compared to the baseline."
"Some of the reports are either a bit hard to understand or don’t give you what you might expect to see."
"The WCC could be improved."
"They could do better supporting it. They have too many of the same type of products, so sometimes it doesn't get as much attention as it should."
"Autosys is still lagging behind some competitive products from a functionality perspective."
"The solution does not have a friendly subscription model because it forces users to take a five-year subscription simultaneously, charging millions of dollars."
"The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"PagerDuty can improve the integration with Terraform."
"PagerDuty's webhooks need some improvement."
"Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in."
"The solution does not code all alerts correctly so sometimes you get false positives or multiple alerts for the same issue."
"It is difficult to send underlying trace files or statuses using PagerDuty."
"Something that needs to be improved, is adding multilingual support."
"Because of the way you have to structure the rosters, if an engineer has to go on leave (or something), you can't just go in and reassign/take this person out of all of the different rosters that they're in. You have to go into each of the rosters and take them out. There might be a roster for business hours, after hours rotation, and monitoring deployments. Each time we need to take an engineer out of the pool, e.g., if they're sick or on leave, then we have to go and touch all of those rosters, updating and replacing them. Whereas, if we could just take the person out and have it automatically fill in the rostering, then that would make life a lot easier for managing it."
 

Pricing and Cost Advice

"CA pricing has been a problem, and not looked upon favorably here at all."
"There is an annual license to use AutoSys Workload Automation."
"I certainly think the pricing is worth the value."
"The price of this solution is reasonable and there is an annual license required."
"I don't have information on the exact licensing cost of AutoSys Workload Automation because that's managed by the tools and financing teams. For agents, it's close to $4,00, but for the server setup, it's usually a one-time license initially, and it's AMC which is paid every year and comes close to $8,000 to $10,000."
"It is overpriced."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"There is a license needed to use PagerDuty."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"The pricing may be about $1,000 per user."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The cost is based on the package you select."
"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."
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Top Industries

By visitors reading reviews
Financial Services Firm
48%
Manufacturing Company
11%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
22%
Financial Services Firm
14%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What is your experience regarding pricing and costs for AutoSys Workload Automation?
The solution is costly. The pricing is based on the number of users, which for me, translates to approximately $120,000 to $130,000 for a license period of two to three years.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Redwood Software, Broadcom and others in Workload Automation. Updated: February 2025.
841,004 professionals have used our research since 2012.