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AutoSys Workload Automation vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Workload Automation (7th)
PagerDuty Operations Cloud
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (13th), IT Alerting and Incident Management (1st), AIOps (9th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

AutoSys Workload Automation and PagerDuty Operations Cloud aren’t in the same category and serve different purposes. AutoSys Workload Automation is designed for Workload Automation and holds a mindshare of 12.8%, down 18.5% compared to last year.
PagerDuty Operations Cloud, on the other hand, focuses on IT Alerting and Incident Management, holds 22.1% mindshare, down 30.1% since last year.
Workload Automation
IT Alerting and Incident Management
 

Featured Reviews

Antony Askew - PeerSpot reviewer
Helps us manage complex workloads, reduce our workload failure rates, and save us time
The visibility and control features are somewhat limited. This is a recognized weakness, but thee vendor is currently revamping the user interface to address it. While the current UI is a bit outdated, it's undergoing improvement. AutoSys Workload Automation has some areas for improvement, particularly in housekeeping and product maintenance. These tasks are currently quite manual and labor-intensive for our team. Additionally, the reporting and forecasting functionalities could be more robust. One area for improvement with AutoSys Workload Automation is that it comprises several distinct tools configured to work together. This necessitates familiarity with multiple tools for effective solution management. Consequently, it can sometimes lack a sense of cohesiveness as a unified solution.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use CA Workload Automation AE r11.3.6 to automate enterprise-wide scheduling and file transfers using an FTP plugin."
"It has improved my organization by automating IT applications."
"Automic Automation Engine provides us the ability to map logic using a scripting language."
"CA Workload Automation AutoSys Edition is one of the most powerful schedulers that you have on the open systems, or going between Window servers; to be able to schedule and take advantage of the different powers that the automation has with it."
"It is stable, it works, and it does what it is supposed to."
"We get better reports than we use to have."
"The most valuable feature of AutoSys Workload Automation is user-friendliness. If someone has some knowledge of the tool they can use it."
"It has helped to simplify cross-dependency between MVS and Open systems jobs."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"The product easily integrates with other solutions."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
"The SMS pages and the mobile application are pretty much the top two features."
"The solution's most valuable features are that it adds each alert as a service, has good scheduling capabilities, and includes the ability to write logic based on texts."
"PagerDuty's notification process is the most valuable feature."
"The initial setup is a simple process."
 

Cons

"I would like to see the Service Orchestrator, a B2B product, and maybe a process audit."
"They could do better supporting it. They have too many of the same type of products, so sometimes it doesn't get as much attention as it should."
"The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."
"Autosys is still lagging behind some competitive products from a functionality perspective."
"The GUI/Workstation is weak and needs to be improved. CA is working on this right now."
"I would like to see two-factor authentication, since you see a lot of companies in the news for security breaches. That is a really big thing for us."
"Pricing model for distributed should have an Enterprise option."
"Performance improvements in the UI would be appreciated."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"Because of the way you have to structure the rosters, if an engineer has to go on leave (or something), you can't just go in and reassign/take this person out of all of the different rosters that they're in. You have to go into each of the rosters and take them out. There might be a roster for business hours, after hours rotation, and monitoring deployments. Each time we need to take an engineer out of the pool, e.g., if they're sick or on leave, then we have to go and touch all of those rosters, updating and replacing them. Whereas, if we could just take the person out and have it automatically fill in the rostering, then that would make life a lot easier for managing it."
"PagerDuty can improve the integration with Terraform."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in."
"It is difficult to send underlying trace files or statuses using PagerDuty."
"The user interface could be more intuitive."
 

Pricing and Cost Advice

"The price of this solution is reasonable and there is an annual license required."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"CA pricing has been a problem, and not looked upon favorably here at all."
"Validate how many agents you need beforehand."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"There is an annual license to use AutoSys Workload Automation."
"I certainly think the pricing is worth the value."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."
"The solution is paid on a monthly basis and represents about 1% of the platform's budget."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"The cost is based on the package you select."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"The pricing may be about $1,000 per user."
"There is a license needed to use PagerDuty."
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Top Industries

By visitors reading reviews
Financial Services Firm
48%
Manufacturing Company
10%
Computer Software Company
6%
Insurance Company
5%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting started for new users.
What is your experience regarding pricing and costs for AutoSys Workload Automation?
The solution is costly. The pricing is based on the number of users, which for me, translates to approximately $120,000 to $130,000 for a license period of two to three years.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Also Known As

CA Workload Automation, CA Workload Automation AE
No data available
 

Overview

 

Sample Customers

Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: March 2025.
842,767 professionals have used our research since 2012.