AvePoint Cloud Backup vs Zerto comparison

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AvePoint Cloud Backup

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Executive SummaryUpdated on Dec 3, 2024

Zerto and AvePoint Cloud Backup compete in cloud data protection and disaster recovery. Zerto leads with its disaster recovery features, while AvePoint excels in backup flexibility and integration with Microsoft 365.

Features: Zerto offers near-zero RPOs, hardware independence, and integration with vCenter and vCloud Director. It also features automated failover testing for seamless disaster recovery management. AvePoint Cloud Backup provides immutable storage for secure backup with extensive recovery capabilities, including email and SharePoint backup. It integrates smoothly with Microsoft 365 for unique platform backup solutions.

Room for Improvement: Zerto requires better reporting, increased hypervisor support, and improved backup capabilities. Licensing simplicity and enhanced alert functionality are also areas needing attention. AvePoint Cloud Backup users criticize its high pricing and desire more frequent backups and quicker initial seed times.

Ease of Deployment and Customer Service: Zerto facilitates hybrid cloud and on-premises deployments with strong technical support and customer service, complemented by an easy setup process. AvePoint Cloud Backup supports multiple cloud environments and offers excellent customer support alongside efficient cloud deployment and OPEX licensing options.

Pricing and ROI: Zerto's pricing varies, with some users finding it cost-effective, while others view it as expensive. Its flexible licensing models based on VM count allow many users to realize savings in downtime and operational efficiency. AvePoint Cloud Backup, seen as premium with unlimited storage, justifies its expense through features, providing ROI through saved time and reduced operational costs.

To learn more, read our detailed AvePoint Cloud Backup vs. Zerto Report (Updated: December 2024).

AvePoint Cloud Backup vs. Zerto

December 2024

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Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

12th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

Zerto

Ranking in Cloud Backup

3rd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Backup and Recovery (2nd), Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of December 2024, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.8%, up from 3.1% compared to the previous year. The mindshare of Zerto is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Hendrik Belitz

Owner at Innovation through understanding

Has a straightforward setup process and valuable data security policies

The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Good GUI, easy setup, and fast recovery

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"The initial setup is super easy."

"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."

"The product's initial setup phase was super easy."

"The SaaS feature of AvePoint Cloud Backup is very strong."

"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."

"It is the only product in the market that offers platform backup."

More AvePoint Cloud Backup pros

"I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."

"The most valuable features of Zerto are the ease of use and recovery speed."

"The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."

"I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."

"We relocated all our virtual machines from Belgium to Budapest, Hungary. I am not sure how we would have done it without Zerto, because we were able to keep the data in sync. We would have needed to have a lot more expensive storage products online at the time that could have kept that replication. From what I have seen from other methods, that would have required a much higher amount of bandwidth as well, then the cost would have been extreme. The mechanisms available to us with a storage space replication would have been more labor-intensive and prone to error. It was much easier and more successful with Zerto than other ways at our disposal."

"Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards."

"Since we are at a bank, there are certain protocols in place where we need to have RPO and RTO times of two hours or less. Zerto does a great job of setting those times and alerting us if those can't be met. We have our help desk actively monitoring that. It is extremely helpful that Zerto lists what is falling out of compliance in regards to RPO and RTO. It has been great in that regard."

"Zerto is so easy to use that when I showed it to my manager, he said jokingly, 'Huh. I could use it myself, I don't need you.' Zerto is most elegant."

More Zerto pros

Cons

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."

"It would be beneficial to have a more optimal Google Backup for larger environments."

"The restoration could be faster."

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."

"For improvement, AvePoint can provide details on how the tool's backup scope works."

"It is not a traditional restore process and it is somewhat limited in what we can do."

"The configuration could be made easier."

"It is challenging for small or medium-sized businesses to purchase it."

More AvePoint Cloud Backup cons

"We have had some issues with trying to get certain parts of the backup or restore functionality to work."

"I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."

"It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default."

"Their data backup and restore have some ways to go."

"An area for improvement is the support because it gets really expensive. They need to make it a little cheaper. Support also takes time."

"While Zerto's current version supports VMware environments, I'd like the added flexibility of using Hypervisors as well."

"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."

"The technical support has room for improvement."

More Zerto cons

Pricing and Cost Advice

"The platform is more expensive than other vendors."

"I would say that the pricing policy of the product is flexible and good."

"It costs a little bit more than other competitors in the market."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"I am not sure, but I believe that the cost is $7 USD per user."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions."

"It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either."

"There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it for."

"I would suggest getting a dedicated, well-informed rep."

"There may be less expensive solutions on the market but with Zerto, you get what you pay for."

"We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running."

"We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto."

"It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan."

More Zerto pricing and cost advice

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Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

What do you like most about AvePoint Cloud Backup?

The product's initial setup phase was super easy.

What is your experience regarding pricing and costs for AvePoint Cloud Backup?

The pricing is fair, and the solution is not expensive.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

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Product Reports

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AvePoint Cloud Backup

December 2024

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November 2024

Also Known As

No data available

Zerto Virtual Replication

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AvePoint

Overview

AvePoint Cloud Backup is a comprehensive data protection solution designed to safeguard critical business data stored in Microsoft 365 and Dynamics 365. It offers automated and secure backup and restore capabilities, ensuring that organizations can recover their data quickly in the event of accidental deletion, data corruption, or cyberattacks. With AvePoint Cloud Backup, businesses can easily manage and monitor their backup and restore processes through a centralized dashboard, enabling efficient data protection and compliance management.

This solution also provides granular recovery options, allowing users to restore individual files, folders, or entire sites with ease. AvePoint Cloud Backup offers flexible retention policies, enabling organizations to meet their specific data retention requirements.

Additionally, it provides advanced security features such as encryption and multi-factor authentication to ensure the confidentiality and integrity of backed-up data.

With its user-friendly interface and robust features, AvePoint Cloud Backup is a reliable and efficient solution for organizations seeking comprehensive data protection for their Microsoft 365 and Dynamics 365 environments.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies