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AWS X-Ray vs OpenTelemetry comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users are generally satisfied with AWS support but have limited direct experience with AWS X-Ray support specifically.
No sentiment score available
 

Room For Improvement

Sentiment score
7.0
AWS X-Ray's complex interface and lack of features like anomaly detection and integration hinder user experience and analytical effectiveness.
No sentiment score available
It should also include anomaly detection capabilities, similar to machine learning, and have custom metadata to trace vulnerabilities.
 

Scalability Issues

Sentiment score
8.8
AWS X-Ray is praised for its scalability, seamlessly supporting large-scale applications with ease across diverse organizational needs.
No sentiment score available
 

Setup Cost

No sentiment score available
AWS X-Ray offers scalable pricing with affordability varying by business size, providing discounts for large enterprises and differences for government users.
No sentiment score available
AWS X-Ray is very beneficial, however, it is expensive.
 

Stability Issues

Sentiment score
8.9
AWS X-Ray is highly stable and reliable, with minor offshore issues unrelated to internal bugs or data loss.
No sentiment score available
 

Valuable Features

Sentiment score
8.6
AWS X-Ray offers robust tracing, error tracking, compliance support, performance monitoring, and direct queries for debugging and security insights.
No sentiment score available
The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies.
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenTelemetry
Ranking in Application Performance Monitoring (APM) and Observability
61st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
5%
Computer Software Company
24%
Financial Services Firm
23%
Manufacturing Company
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
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Comparisons

 

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Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
1. Atlassian 2. Cisco 3. Datadog 4. DigitalOcean 5. Google 6. IBM 7. Intel 8. Kibana 9. LinkedIn 10. Microsoft 11. MongoDB 12. NetApp 13. Oracle 14. Pinterest 15. Red Hat 16. Salesforce 17. SAP 18. Splunk 19. Square 20. SUSE 21. TMobile 22. Twitter 23. VMware 24. WeWork 25. Xero 26. Zoom 27. Zynga
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: November 2024.
816,406 professionals have used our research since 2012.