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AWS X-Ray vs Prometheus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users are generally satisfied with AWS support but have limited direct experience with AWS X-Ray support specifically.
No sentiment score available
Prometheus users frequently receive support from documentation, online communities, and internal teams, reducing the need for direct technical assistance.
 

Room For Improvement

Sentiment score
7.0
AWS X-Ray's complex interface and lack of features like anomaly detection and integration hinder user experience and analytical effectiveness.
No sentiment score available
Prometheus needs improvements in query language, UI, documentation, visualization tools, integration, security monitoring, error handling, and pricing.
It should also include anomaly detection capabilities, similar to machine learning, and have custom metadata to trace vulnerabilities.
 

Scalability Issues

Sentiment score
8.8
AWS X-Ray is praised for its scalability, seamlessly supporting large-scale applications with ease across diverse organizational needs.
No sentiment score available
Prometheus is highly scalable, integrates with projects like Thanos, supports enterprise needs, but some users seek parameter improvements.
 

Setup Cost

No sentiment score available
AWS X-Ray offers scalable pricing with affordability varying by business size, providing discounts for large enterprises and differences for government users.
No sentiment score available
Prometheus is favored for affordability due to its open-source model, often chosen over pricier alternatives like New Relic and Datadog.
AWS X-Ray is very beneficial, however, it is expensive.
 

Stability Issues

Sentiment score
8.9
AWS X-Ray is highly stable and reliable, with minor offshore issues unrelated to internal bugs or data loss.
No sentiment score available
Prometheus is stable and efficient, with occasional performance issues, commonly used in Docker Compose and Kubernetes environments.
 

Valuable Features

Sentiment score
8.6
AWS X-Ray offers robust tracing, error tracking, compliance support, performance monitoring, and direct queries for debugging and security insights.
No sentiment score available
Prometheus is highly valued for its integration, flexibility, scalability, powerful querying, Grafana dashboards, easy installation, and robust API support.
The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies.
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.9%, up from 3.5% compared to the previous year. The mindshare of Prometheus is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
5%
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Information Not Available
Find out what your peers are saying about AWS X-Ray vs. Prometheus and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.