BackupAssist vs N-able Cove Data Protection comparison

BackupAssist and N-able are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while N-able is ranked #30 with an average rating of 8.3. BackupAssist holds a 0.2% mindshare in BRS, compared to N-able’s 1.2% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

437 Views
263 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 22 N-able Cove Data Protection reviews

2,651 Views
1,693 Comparison Views

94% willing to recommend

BackupAssist

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and N-able Cove Data Protection are robust data protection solutions. While BackupAssist is favored for its pricing and support, N-able Cove Data Protection stands out for its feature set, making it worth the higher price.

Features: BackupAssist offers reliable backup and recovery options, ease of use, and advanced scheduling capabilities. N-able Cove Data Protection excels in cloud integration, automated backup processes, and advanced data security measures.

Room for Improvement: BackupAssist could enhance its cloud backup functions, provide more detailed documentation, and improve user interface design. N-able Cove Data Protection could benefit from more intuitive configuration, smoother performance during large data operations, and quicker restoration times.

Ease of Deployment and Customer Service: BackupAssist is noted for its straightforward installation and solid customer support. N-able Cove Data Protection, while slightly more complex to deploy, offers extensive support and detailed guidance.

Pricing and ROI: BackupAssist is recognized for its cost-effectiveness, lower setup costs, and satisfactory ROI. N-able Cove Data Protection, with higher upfront costs, offers significant long-term value, providing better ROI despite the initial expense.

To learn more, read our detailed BackupAssist vs. N-able Cove Data Protection Report (Updated: February 2025).

Buyer's Guide

BackupAssist vs. N-able Cove Data Protection

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Ranking in MSP Backup

12th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able Cove Data Protection

Ranking in Backup and Recovery

30th

Ranking in MSP Backup

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Cloud Backup (17th), SaaS Backup (9th)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.1% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"The initial setup of N-able Cove Data Protection was very easy."

"The monitoring makes it very easy to check whether a backup has gone bad."

"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."

"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."

"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."

More N-able Cove Data Protection pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"Integration with a hybrid cloud is something that I found complicated."

"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."

"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"The recovery side, the restore side, could be a little more optimized."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The price isn't extreme, but I'd love to pay less."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The pricing is very competitive and it's well worth the price."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Manufacturing Company

Real Estate/Law Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...

See all answers

Comparisons

Veeam Data Platform vs BackupAssist

Compared 61% of the time

Acronis Cyber Protect vs BackupAssist

Compared 39% of the time

More BackupAssist Competitors

Veeam Data Platform vs N-able Cove Data Protection

Compared 15% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 13% of the time

Veeam Data Cloud for Microsoft 365 vs N-able Cove Data Protection

Compared 6% of the time

Azure Backup vs N-able Cove Data Protection

Compared 6% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

More N-able Cove Data Protection Competitors

Product Reports

Buyer's Guide

BackupAssist

March 2025

Download BackupAssist product report

Buyer's Guide

N-able Cove Data Protection

March 2025

Download N-able Cove Data Protection product report

Also Known As

No data available

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

BackupAssist vs. N-able Cove Data Protection

February 2025

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