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BigFix vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (14th), Unified Endpoint Management (UEM) (4th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
12th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Patch Management category, the mindshare of BigFix is 10.7%, down from 12.1% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 1.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
DddGgggg - PeerSpot reviewer
Allows us to set maintenance windows and deliver patches
We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, not complicated."
"It's very straightforward."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"It is user-friendly."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"It is very easy to use, as well as extremely efficient and accurate."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"We can set a maintenance window and push the patch."
"Both in terms of features and operations, this is a good solution."
"We use the solution for security patching of Windows devices."
"I like the product's Peer to Peer patching feature."
 

Cons

"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The console interface is not friendly, and requires training before using it in production."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I'm looking for them to make big web UI improvements."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I would like to have better support for the application."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"The product's support and configuration need to improve. It needs to be more scalable."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Its price is very reasonable."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"We have a subscription-based contract with BigFix."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The license can get expensive if you have a lot of nodes."
"The solution is affordable."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Computer Software Company
18%
Government
14%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
There are some issues in the on-premises infrastructure of the clients.
What advice do you have for others considering Ivanti Patch for Windows?
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...
 

Also Known As

Tivoli Endpoint Manager
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Presbyterian Church
Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.