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BigFix vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Unified Endpoint Management (UEM) (4th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
11th
Average Rating
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of BigFix is 13.7%, up from 11.7% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Aug 12, 2024
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AlfonsoNaranjo - PeerSpot reviewer
Nov 21, 2023
A hybrid solution for patching with reporting feature but lack support
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a technical approach. The client decides how to handle communications, reputation management, etc. I provide a technical perspective. The solution’s effectiveness depends on the reliability of the computers and their agents. If the computers are not functioning properly, the agents may not receive policies from the cloud, and patches may not be deployed as expected. The time it takes for policies to reach computers and be executed can vary depending on the specific circumstances. While the cloud component of the solution is consistently reliable, the client-side components can be more unpredictable. They can do their on-premises patching capabilities in Intune if they have a well-established and functioning IT infrastructure. Similarly, implementing a patching solution from Intune is very easy for new organizations starting from scratch. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the inventory and life cycle management feature."
"All the vendor patches are synchronized automatically."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The tool's most valuable features are patching and integration with vulnerability scanners."
"The best feature of BigFix is its multi-platform support."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable features are device management and support for upgrading applications."
"We use the solution for security patching of Windows devices."
"Both in terms of features and operations, this is a good solution."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
 

Cons

"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"IBM has not focused on the Web Reports capabilities."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I would like to have better support for the application."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
 

Pricing and Cost Advice

"The price is very fair."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price of the solution is high. There are not any additional fees from the standard license."
"The license is subscription-based."
"Its price is very reasonable."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It might be about $23 a client."
"The cost is slightly high."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is expensive compared to other products."
"The solution is affordable."
"The license can get expensive if you have a lot of nodes."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
17%
Government
13%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
There are some issues in the on-premises infrastructure of the clients.
What advice do you have for others considering Ivanti Patch for Windows?
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...
 

Also Known As

Tivoli Endpoint Manager
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Presbyterian Church
Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.