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BigFix vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Malwarebytes' customer service is praised for availability, but some users face unresolved issues; enterprise support lacks maturity.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
Users criticize Malwarebytes for performance, usability issues, false positives, high costs, and demand better integration, protection, and features.
It lacks enterprise-level management and more enterprise functionality.
 

Scalability Issues

No sentiment score available
Sentiment score
4.5
Malwarebytes suits small to large organizations but may encounter performance issues with endpoint expansion and increased use.
 

Setup Cost

No sentiment score available
No sentiment score available
Malwarebytes offers enterprise pricing from $20-$60 per device annually, with additional charges for modules and regional price variations.
Malwarebytes is a bit pricey for some regions, such as Ukraine, since it's priced in US dollars.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
Malwarebytes is stable and reliable, though some users report occasional update issues and performance impacts, leading to minor improvements.
 

Valuable Features

No sentiment score available
Sentiment score
7.5
Malwarebytes offers excellent threat detection, easy setup, robust protection, frequent updates, and strong anti-ransomware capabilities with lightweight performance.
The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors.
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Malwarebytes is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
13%
University
9%
Government
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What needs improvement with Malwarebytes?
The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses.
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Knutson Construction
Find out what your peers are saying about BigFix vs. Malwarebytes and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.