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Bitdefender Total Security vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.8%, up from 0.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It speeds up processes, efficiently cleans up caches that would typically take a considerable amount of time to locate, and overall, it noticeably quickens the pace of my computer usage."
"It enhances our cybersecurity measures, especially beneficial for entrepreneurs."
"I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background."
"Bitdefender Total Security is a cloud-based solution with lower costs. We haven't encountered any security issues since using the product."
"It is quite stable. It handles updates and patches nicely."
"The software consolidates multiple features under one license. Bitdefender protects against ransomware attacks. Furthermore, it covers various devices under a single subscription."
"Bitdefender Total Security offers a wide range of valuable features that enhance its usability and effectiveness."
"The tool blocks malicious downloads. Its most valuable feature is the Autopilot mode."
"​Centralized dashboard online which can be used for managing a huge product."
"The deployment of updates is easy."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"It does a good job of protecting us."
"It secures different entry points into the network."
"It provides good insight into the programs, applications, or websites that may need attention."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
 

Cons

"Bitdefender Total Security must expand its global presence, particularly in establishing legal offices in various countries, including Saudi Arabia."
"The stability could be improved."
"The technical support services need improvement."
"It would be beneficial if Bitdefender could enhance the speed of its updates for a more immediate response to emerging threats."
"If Bitdefender Total Security could reduce the processing power."
"When it comes to areas for enhancement, I would suggest focusing on advanced threat detection to address evolving malware."
"The solution could improve the way they manage it."
"Bitdefender Total Security needs to improve its security features."
"The initial deployment was quite complicated."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The product must make the interface a little more user-friendly."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It should have better support for Windows and Mac."
"CylancePROTECT could be improved in its technical support and communication."
"The price for this EPP platform is expensive and could be improved."
 

Pricing and Cost Advice

"The tool's pricing is high compared to other products."
"The pricing is quite reasonable. I don't find it expensive."
"It falls in the middle range in terms of pricing—it's neither very cheap nor overly expensive."
"The product operates on a yearly licensing basis, with options for multi-year licenses available at discounted rates."
"The product is not expensive."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"We would just add more if there are new users, but right now you just need one license for per user."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
17%
Healthcare Company
6%
Government
5%
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

No data available
Blackberry Protect
 

Overview

 

Sample Customers

Information Not Available
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender Total Security vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.